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#1
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Some (not all) losing heading style formatting
We have a 170 page document that is not opening correctly on *some* people's
systems (Windows XP, Word 2002). I have checked options, including compatibility options, and cannot find any consistent item that would be causing this problem. The problem appears to be primarily the heading styles, which are losing not only their numbering but almost all of their formatting (heading 1 retains the kerning option, but that's it). Copying the heading styles from another document doesn't work either. At this point the solution has been to copy and paste the document (all but the last paragraph) to a new document. This works, but it does not answer the question why this is happening - and only on a few people's systems. The problem may be the source document, but without knowing what the problem is (and why it's inconsistent) I don't know what to look for. ANY ideas, however strange, would be welcome. TIA, Mike |
#2
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Hello Mike
Mike wrote: We have a 170 page document that is not opening correctly on *some* people's systems (Windows XP, Word 2002). I have checked options, including compatibility options, and cannot find any consistent item that would be causing this problem. The problem appears to be primarily the heading styles, which are losing not only their numbering but almost all of their formatting (heading 1 retains the kerning option, but that's it). Copying the heading styles from another document doesn't work either. At this point the solution has been to copy and paste the document (all but the last paragraph) to a new document. This works, but it does not answer the question why this is happening - and only on a few people's systems. The problem may be the source document, but without knowing what the problem is (and why it's inconsistent) I don't know what to look for. ANY ideas, however strange, would be welcome. Since you report the problem with headings only, a numbering issue would be my first guess. How is the numbering defined? For "good practice", see: See the section on "Numbering, bullets, Headings, Outlines" (by Shauna Kelly) http://www.shaunakelly.com/word/ Word's numbering explained (by John McGhie) http://word.mvps.org/FAQs/Numbering/...gExplained.htm How to do it in VBA (by Dave Rado) http://word.mvps.org/FAQs/Numbering/...tNumbering.htm I couldn't really imagine that this should change, say, the font of a heading, but the numbering properties (number, indentation), that is not unheard of. HTH Robert -- /"\ ASCII Ribbon Campaign | MS \ / | MVP X Against HTML | for / \ in e-mail & news | Word |
#3
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I thought I had already checked this but it turns out the problem is the
'automatically update document styles' setting. I'm still curious why some folks normal template causes the problem, and others don't, but at least I know where to start looking. Mike It is acting like it's updating from another template, but "Robert M. Franz" wrote in message ... Hello Mike Mike wrote: We have a 170 page document that is not opening correctly on *some* people's systems (Windows XP, Word 2002). I have checked options, including compatibility options, and cannot find any consistent item that would be causing this problem. The problem appears to be primarily the heading styles, which are losing not only their numbering but almost all of their formatting (heading 1 retains the kerning option, but that's it). Copying the heading styles from another document doesn't work either. At this point the solution has been to copy and paste the document (all but the last paragraph) to a new document. This works, but it does not answer the question why this is happening - and only on a few people's systems. The problem may be the source document, but without knowing what the problem is (and why it's inconsistent) I don't know what to look for. ANY ideas, however strange, would be welcome. Since you report the problem with headings only, a numbering issue would be my first guess. How is the numbering defined? For "good practice", see: See the section on "Numbering, bullets, Headings, Outlines" (by Shauna Kelly) http://www.shaunakelly.com/word/ Word's numbering explained (by John McGhie) http://word.mvps.org/FAQs/Numbering/...gExplained.htm How to do it in VBA (by Dave Rado) http://word.mvps.org/FAQs/Numbering/...tNumbering.htm I couldn't really imagine that this should change, say, the font of a heading, but the numbering properties (number, indentation), that is not unheard of. HTH Robert -- /"\ ASCII Ribbon Campaign | MS \ / | MVP X Against HTML | for / \ in e-mail & news | Word |
#4
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"Mike" wrote:
I thought I had already checked this but it turns out the problem is = the 'automatically update document styles' setting. I'm still curious why = some folks normal template causes the problem, and others don't, but at = least I know where to start looking. Glad you nailed it.=20 "Automatically update document styles" is notorious for making trouble = if the styles are numbered. How a bunch of outline numbered styles is numbered depends on the list = template, and that doesn't necessarily travel along nicely if you copy = one or several of the styles from one doc/dot (attached template =3D = likely Normal.dot in this case) to another. Regards, Klaus |
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