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#1
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Mouse scroll wheel does not work in Word 2007
I have Word 2007 on two different computers. This one will not let the
scroll wheel work in Word. It works fine in Excell 2007. I am using a Gateway mouse that has worked fine. My other computer works fine. No problems with the mouse. |
#2
Posted to microsoft.public.word.newusers
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Mouse scroll wheel does not work in Word 2007
It has been reported that some add-ins - including Laserfiche and
Flashpaper - are causing mouse problems. Try starting Word in Safe Mode: Start, Run and type in winword /a and press enter. Does scrolling work in Safe Mode? If so, check out the third party add-ins. -- Terry Farrell - MS Word MVP "Bigmike" wrote in message ... I have Word 2007 on two different computers. This one will not let the scroll wheel work in Word. It works fine in Excell 2007. I am using a Gateway mouse that has worked fine. My other computer works fine. No problems with the mouse. |
#3
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Mouse scroll wheel does not work in Word 2007
I did what you suggested. In the safe mode I opened Word 2007. The scroll
wheel did work. You claimed add-ins may be the problem. What do I look for in the way of add-ins. I am sorry to have to ask this question but I am not sure what add-ins are. "Terry Farrell" wrote: It has been reported that some add-ins - including Laserfiche and Flashpaper - are causing mouse problems. Try starting Word in Safe Mode: Start, Run and type in winword /a and press enter. Does scrolling work in Safe Mode? If so, check out the third party add-ins. -- Terry Farrell - MS Word MVP "Bigmike" wrote in message ... I have Word 2007 on two different computers. This one will not let the scroll wheel work in Word. It works fine in Excell 2007. I am using a Gateway mouse that has worked fine. My other computer works fine. No problems with the mouse. |
#4
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Mouse scroll wheel does not work in Word 2007
If it is OK in Safe Mode, then it isn't an add-in: in safe mode, Word starts
in its default installation mode bypassing all adding, macros, customisations, etc. I suggest checking that you have the latest driver for the mouse and reinstalling it. If it still fails to operate, then raise a support ticket with Gateway who may have a solution. Terry "Bigmike" wrote in message ... I did what you suggested. In the safe mode I opened Word 2007. The scroll wheel did work. You claimed add-ins may be the problem. What do I look for in the way of add-ins. I am sorry to have to ask this question but I am not sure what add-ins are. "Terry Farrell" wrote: It has been reported that some add-ins - including Laserfiche and Flashpaper - are causing mouse problems. Try starting Word in Safe Mode: Start, Run and type in winword /a and press enter. Does scrolling work in Safe Mode? If so, check out the third party add-ins. -- Terry Farrell - MS Word MVP "Bigmike" wrote in message ... I have Word 2007 on two different computers. This one will not let the scroll wheel work in Word. It works fine in Excell 2007. I am using a Gateway mouse that has worked fine. My other computer works fine. No problems with the mouse. |
#5
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Mouse scroll wheel does not work in Word 2007
Hi Terry,
If it is OK in Safe Mode, then it isn't an add-in: in safe mode, Word starts in its default installation mode bypassing all adding, macros, customisations, etc. I don't understand this statement. If it works in Word's Safe Mode (which is what you recommended), then it is likely an Add-in, not the mouse driver. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#6
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Mouse scroll wheel does not work in Word 2007
Thank you Cindy. I totally mis-read the reply seeing a non-existent 'not'.
Quite correct then it is almost certainly an add-in. Terry "Cindy M." wrote in message news:VA.00000f2d.00aa7043@speedy... Hi Terry, If it is OK in Safe Mode, then it isn't an add-in: in safe mode, Word starts in its default installation mode bypassing all adding, macros, customisations, etc. I don't understand this statement. If it works in Word's Safe Mode (which is what you recommended), then it is likely an Add-in, not the mouse driver. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#7
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Mouse scroll wheel does not work in Word 2007
See http://word.mvps.org/FAQs/Customizat...sInstalled.htm for
more on add-ins. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Bigmike" wrote in message ... I did what you suggested. In the safe mode I opened Word 2007. The scroll wheel did work. You claimed add-ins may be the problem. What do I look for in the way of add-ins. I am sorry to have to ask this question but I am not sure what add-ins are. "Terry Farrell" wrote: It has been reported that some add-ins - including Laserfiche and Flashpaper - are causing mouse problems. Try starting Word in Safe Mode: Start, Run and type in winword /a and press enter. Does scrolling work in Safe Mode? If so, check out the third party add-ins. -- Terry Farrell - MS Word MVP "Bigmike" wrote in message ... I have Word 2007 on two different computers. This one will not let the scroll wheel work in Word. It works fine in Excell 2007. I am using a Gateway mouse that has worked fine. My other computer works fine. No problems with the mouse. |
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