Home |
Search |
Today's Posts |
#1
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word hangs (crashes) on opening a document
I'm using Office 2003/XP and I am not able to open any documents from a
colleague which use a particular template of his (one I don't use, I'm not sure why he does!). In the past it has not been a problem, our documents have been interchangeable) and I'm not aware of any recent system change. I can open other documents (created either by me, him or others) as normal and I can open the 'problem' documents normally on another PC of mine. I have tried deleting my Normal.dot template and run Word again, which recreates the Normal template, but no improvement. Once Word has hung, autorecovering the document as unfomatted text seems to provide no 'repair' clues. Suggestions would be most welcome, please! |
#2
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word hangs (crashes) on opening a document
The template your colleague is using might be corrupt. See
http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm. For general troubleshooting in Word, see http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Stefan Blom Microsoft Word MVP "Tab" wrote: I'm using Office 2003/XP and I am not able to open any documents from a colleague which use a particular template of his (one I don't use, I'm not sure why he does!). In the past it has not been a problem, our documents have been interchangeable) and I'm not aware of any recent system change. I can open other documents (created either by me, him or others) as normal and I can open the 'problem' documents normally on another PC of mine. I have tried deleting my Normal.dot template and run Word again, which recreates the Normal template, but no improvement. Once Word has hung, autorecovering the document as unfomatted text seems to provide no 'repair' clues. Suggestions would be most welcome, please! |
Reply |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Word XP Hangs and Opening Document | Microsoft Word Help | |||
Word crashes when opening document from network | Microsoft Word Help | |||
Office 2003 - Mailmerge from Excel hangs/crashes | Mailmerge | |||
Mail merge source document hangs on opening | Mailmerge | |||
Word 2003 hangs while opening a document with turkish symbols | Microsoft Word Help |