Everytime that I click to open Microsoft word it, locks up on me. It does not
go past the first window that pops up and says "microsoft word 2003"

I can however open Microsoft Excel 2003 and outlook without any problems at
all. I have uninstalled and installed the software and nothing is working.
Can anyone help me with this problem?

Thanks in advance

Take a look here for possible solutions:

--
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--
Herb Tyson MS MVP
http://www.herbtyson.com
Please respond in the newsgroups so everyone can follow along.
"snoop" wrote in message
...
Everytime that I click to open Microsoft word it, locks up on me. It does
not
go past the first window that pops up and says "microsoft word 2003"

I can however open Microsoft Excel 2003 and outlook without any problems
at
all. I have uninstalled and installed the software and nothing is working.
Can anyone help me with this problem?

Thanks in advance

Herb,
I did the winword /a from run and that worked, it started right up. I did
the next step which was to see if I had more than 1 normal.dot files and I
do, however i have 2 accounts on my computer 1 for my wife and 1 for me. I
have one of those files under both names (users). What should I do next????

Thanks,
snoop

"Herb Tyson [MVP]" wrote:

Take a look here for possible solutions:

--
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--
Herb Tyson MS MVP
http://www.herbtyson.com
Please respond in the newsgroups so everyone can follow along.
"snoop" wrote in message
...
Everytime that I click to open Microsoft word it, locks up on me. It does
not
go past the first window that pops up and says "microsoft word 2003"

I can however open Microsoft Excel 2003 and outlook without any problems
at
all. I have uninstalled and installed the software and nothing is working.
Can anyone help me with this problem?

Thanks in advance

You need only be concerned about Normal.dot files in your own user profile.
It is normal to have one per profile.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"snoop" wrote in message
...
Herb,
I did the winword /a from run and that worked, it started right up. I did
the next step which was to see if I had more than 1 normal.dot files and I
do, however i have 2 accounts on my computer 1 for my wife and 1 for me. I
have one of those files under both names (users). What should I do
next????

Thanks,
snoop

"Herb Tyson [MVP]" wrote:

Take a look here for possible solutions:

--
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--
Herb Tyson MS MVP
http://www.herbtyson.com
Please respond in the newsgroups so everyone can follow along.
"snoop" wrote in message
...
Everytime that I click to open Microsoft word it, locks up on me. It
does
not
go past the first window that pops up and says "microsoft word 2003"

I can however open Microsoft Excel 2003 and outlook without any
problems
at
all. I have uninstalled and installed the software and nothing is
working.
Can anyone help me with this problem?

Thanks in advance