I recently upgraded from office97 to office 2003. OS is WinXP-Pro.
Everything works fine except for Word 2003.
Whenever I exit from Word, it prompted following error:

"Recover my work and restart Microsoft Office Word"

There is a checked box in front of the above line. Whether I check or
uncheck the box, word starts over again. It is a continuous loop. How can
I fix this problem?

Craig

Hi Craig,

I recently upgraded from office97 to office 2003. OS is WinXP-Pro.
Everything works fine except for Word 2003.
Whenever I exit from Word, it prompted following error:

"Recover my work and restart Microsoft Office Word"

There is a checked box in front of the above line. Whether I check or
uncheck the box, word starts over again. It is a continuous loop. How can
I fix this problem?

The first thing you might try is to rename Normal.dot to NormalOLD.dot and see
if that makes a difference.

If it doesn't, try using the Control Panel/Add Remove programs and run a
"Repair" type of setup.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail :-)

Or use Help | Detect and Repair within Word.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Cindy M -WordMVP-" wrote in message
news:VA.0000b387.00593df2@speedy...
Hi Craig,

I recently upgraded from office97 to office 2003. OS is WinXP-Pro.
Everything works fine except for Word 2003.
Whenever I exit from Word, it prompted following error:

"Recover my work and restart Microsoft Office Word"

There is a checked box in front of the above line. Whether I check or
uncheck the box, word starts over again. It is a continuous loop. How
can
I fix this problem?

The first thing you might try is to rename Normal.dot to NormalOLD.dot and
see
if that makes a difference.

If it doesn't, try using the Control Panel/Add Remove programs and run a
"Repair" type of setup.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply
in the newsgroup and not by e-mail :-)

Thanks for replies.
When I tried to uninstall Word, it prompted that it could not because of
error in Word.
It seems that I should uninstall the whole Office 2003 and re-install it.
I might do that when office activities head to south during Christmas
holidays.
Craig.




"Suzanne S. Barnhill" wrote in message
...
Or use Help | Detect and Repair within Word.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

"Cindy M -WordMVP-" wrote in message
news:VA.0000b387.00593df2@speedy...
Hi Craig,

I recently upgraded from office97 to office 2003. OS is WinXP-Pro.
Everything works fine except for Word 2003.
Whenever I exit from Word, it prompted following error:

"Recover my work and restart Microsoft Office Word"

There is a checked box in front of the above line. Whether I check or
uncheck the box, word starts over again. It is a continuous loop.
How
can
I fix this problem?

The first thing you might try is to rename Normal.dot to NormalOLD.dot
and
see
if that makes a difference.

If it doesn't, try using the Control Panel/Add Remove programs and run a
"Repair" type of setup.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply
in the newsgroup and not by e-mail :-)

Hi Craig,

When I tried to uninstall Word, it prompted that it could not because of
error in Word.

Word should not be running when you try to uninstall it... If you continue
to have difficulties, you should go to the Office setup newsgroup.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply in the newsgroup and not by e-mail :-)