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#1
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Word Won't Print to Network Printer
I replaced our old printer with a HP 4160 which is connected to a PC running
Win 98 SE. The other computer on the network is running Win XP. From the Win XP computer, I can print a test page from Win XP to the printer, and I can print from Notepad. When I try printing from Word 2003, I get "The Printer Has Not Yet Responded...." If I tell Word to wait for a response a few times, it eventually comes up with the printer. Everything looks OK, but after I hit "OK" to print nothing ever happens. The little hourglass sits there for a bit and then vanishes, and nothing prints. This seemed like a Word 2003 problem, but I have installed all the Office SBE 2003 updates and that didn't help. I have tried uninstalling and reinstalling the printer, and made sure I had the latest drivers on both machines. I tried the printer directly connected to the Win XP machine and it worked fine. I am at a total loss at this point. Thanks. Clear skies, Alan |
#2
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Word Won't Print to Network Printer
Your HP 4160 needs different printer drivers for Win98SE and
WinXP... be sure to use the correct driver for each computer. Even though the printer is networked, the printer driver should be installed locally on the individual computer's hard drive. Alan French wrote: I replaced our old printer with a HP 4160 which is connected to a PC running Win 98 SE. The other computer on the network is running Win XP. From the Win XP computer, I can print a test page from Win XP to the printer, and I can print from Notepad. When I try printing from Word 2003, I get "The Printer Has Not Yet Responded...." If I tell Word to wait for a response a few times, it eventually comes up with the printer. Everything looks OK, but after I hit "OK" to print nothing ever happens. The little hourglass sits there for a bit and then vanishes, and nothing prints. This seemed like a Word 2003 problem, but I have installed all the Office SBE 2003 updates and that didn't help. I have tried uninstalling and reinstalling the printer, and made sure I had the latest drivers on both machines. I tried the printer directly connected to the Win XP machine and it worked fine. I am at a total loss at this point. Thanks. Clear skies, Alan |
#3
Posted to microsoft.public.word.docmanagement
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Word Won't Print to Network Printer
The correct printer driver is installed on each machine. The print problem
only seems to happen when we try to print from word. I can print a test page from Windows XP, for instance. "garfield-n-odie [MVP]" wrote: Your HP 4160 needs different printer drivers for Win98SE and WinXP... be sure to use the correct driver for each computer. Even though the printer is networked, the printer driver should be installed locally on the individual computer's hard drive. Alan French wrote: I replaced our old printer with a HP 4160 which is connected to a PC running Win 98 SE. The other computer on the network is running Win XP. From the Win XP computer, I can print a test page from Win XP to the printer, and I can print from Notepad. When I try printing from Word 2003, I get "The Printer Has Not Yet Responded...." If I tell Word to wait for a response a few times, it eventually comes up with the printer. Everything looks OK, but after I hit "OK" to print nothing ever happens. The little hourglass sits there for a bit and then vanishes, and nothing prints. This seemed like a Word 2003 problem, but I have installed all the Office SBE 2003 updates and that didn't help. I have tried uninstalling and reinstalling the printer, and made sure I had the latest drivers on both machines. I tried the printer directly connected to the Win XP machine and it worked fine. I am at a total loss at this point. Thanks. Clear skies, Alan |
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