[Susan]

One of our secretaries has a problem with Word 2003. Whenever she tries to
do a mail merge, she can get to the point where she is to select the data
file, then Word crashes and goes back to the Windows desktop. It doesn't
seem to matter what the source of the data file is. Does anyone have any
ideas for a solution?

[Graham Mayor]

See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm
which cover most of the things that cause problems.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Susan wrote:
One of our secretaries has a problem with Word 2003. Whenever she
tries to do a mail merge, she can get to the point where she is to
select the data file, then Word crashes and goes back to the Windows
desktop. It doesn't seem to matter what the source of the data file
is. Does anyone have any ideas for a solution?