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#1
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Send Email Process Causes Word 2007 to Crash
My copy of Word 2007 recently crashed. Now, whenever I attempt to send an
open Word document by email via Outlook, Word freezes up, and Outlook does not launch. When I attempt to close Word, I get an error message saying that I must wait for Outlook to open--which does not happen until I use the task manager to force Word to close. (Outlook then opens.) Outlook launches automatically when I attempt to send a link by email from my web browser. How do I fix Word to get it to launch Outlook automatically to send a file as an email attachment? Thanks. |
#2
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Send Email Process Causes Word 2007 to Crash
"couleecroche" wrote in message
... My copy of Word 2007 recently crashed. Now, whenever I attempt to send an open Word document by email via Outlook, Word freezes up, and Outlook does not launch. When I attempt to close Word, I get an error message saying that I must wait for Outlook to open--which does not happen until I use the task manager to force Word to close. (Outlook then opens.) Outlook launches automatically when I attempt to send a link by email from my web browser. How do I fix Word to get it to launch Outlook automatically to send a file as an email attachment? Thanks. Have you tried repairing your Office installation? In your Control Panel go to Add/Remove Programs and use the Repair option for the Microsoft Office 2007 installation. -- ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx |
#3
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Send Email Process Causes Word 2007 to Crash
Thanks for the help, Beth, but, unfortunately, I tried your suggestion and it
didn't work. Any other suggestions? "Beth Melton" wrote: "couleecroche" wrote in message ... My copy of Word 2007 recently crashed. Now, whenever I attempt to send an open Word document by email via Outlook, Word freezes up, and Outlook does not launch. When I attempt to close Word, I get an error message saying that I must wait for Outlook to open--which does not happen until I use the task manager to force Word to close. (Outlook then opens.) Outlook launches automatically when I attempt to send a link by email from my web browser. How do I fix Word to get it to launch Outlook automatically to send a file as an email attachment? Thanks. Have you tried repairing your Office installation? In your Control Panel go to Add/Remove Programs and use the Repair option for the Microsoft Office 2007 installation. -- ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx |
#4
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Send Email Process Causes Word 2007 to Crash
I think I have isolated the problem. If I go to Start Menu, select Default
Programs, then select Set Program Access and Computer Defaults, go to Custom, and select Microsoft Office Outlook, Word launches Outlook and sends the program normally. However, the setting is lost when I reboot. It goes back to "Use My Current-Email program" and there is evidently a conflict with Windows Mail. How to I fix this? Thanks. "Beth Melton" wrote: "couleecroche" wrote in message ... My copy of Word 2007 recently crashed. Now, whenever I attempt to send an open Word document by email via Outlook, Word freezes up, and Outlook does not launch. When I attempt to close Word, I get an error message saying that I must wait for Outlook to open--which does not happen until I use the task manager to force Word to close. (Outlook then opens.) Outlook launches automatically when I attempt to send a link by email from my web browser. How do I fix Word to get it to launch Outlook automatically to send a file as an email attachment? Thanks. Have you tried repairing your Office installation? In your Control Panel go to Add/Remove Programs and use the Repair option for the Microsoft Office 2007 installation. -- ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx |
#5
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Send Email Process Causes Word 2007 to Crash
If you view your Internet Options on the Programs tab, do you have Outlook
set as your default email client? "couleecroche" wrote in message news I think I have isolated the problem. If I go to Start Menu, select Default Programs, then select Set Program Access and Computer Defaults, go to Custom, and select Microsoft Office Outlook, Word launches Outlook and sends the program normally. However, the setting is lost when I reboot. It goes back to "Use My Current-Email program" and there is evidently a conflict with Windows Mail. How to I fix this? Thanks. "Beth Melton" wrote: "couleecroche" wrote in message ... My copy of Word 2007 recently crashed. Now, whenever I attempt to send an open Word document by email via Outlook, Word freezes up, and Outlook does not launch. When I attempt to close Word, I get an error message saying that I must wait for Outlook to open--which does not happen until I use the task manager to force Word to close. (Outlook then opens.) Outlook launches automatically when I attempt to send a link by email from my web browser. How do I fix Word to get it to launch Outlook automatically to send a file as an email attachment? Thanks. Have you tried repairing your Office installation? In your Control Panel go to Add/Remove Programs and use the Repair option for the Microsoft Office 2007 installation. -- ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx |
#6
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Send Email Process Causes Word 2007 to Crash
Yes. And I have clicked off enable access to MS Mail. When I do this
manually after booting up, everything works fine, but it does NOT retain the setting after I reboot. "Beth Melton" wrote: If you view your Internet Options on the Programs tab, do you have Outlook set as your default email client? "couleecroche" wrote in message news I think I have isolated the problem. If I go to Start Menu, select Default Programs, then select Set Program Access and Computer Defaults, go to Custom, and select Microsoft Office Outlook, Word launches Outlook and sends the program normally. However, the setting is lost when I reboot. It goes back to "Use My Current-Email program" and there is evidently a conflict with Windows Mail. How to I fix this? Thanks. "Beth Melton" wrote: "couleecroche" wrote in message ... My copy of Word 2007 recently crashed. Now, whenever I attempt to send an open Word document by email via Outlook, Word freezes up, and Outlook does not launch. When I attempt to close Word, I get an error message saying that I must wait for Outlook to open--which does not happen until I use the task manager to force Word to close. (Outlook then opens.) Outlook launches automatically when I attempt to send a link by email from my web browser. How do I fix Word to get it to launch Outlook automatically to send a file as an email attachment? Thanks. Have you tried repairing your Office installation? In your Control Panel go to Add/Remove Programs and use the Repair option for the Microsoft Office 2007 installation. -- ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx |
#7
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Send Email Process Causes Word 2007 to Crash
How do I force Outlook to save the changes I've made in selecting it as my
default email program? "couleecroche" wrote: Yes. And I have clicked off enable access to MS Mail. When I do this manually after booting up, everything works fine, but it does NOT retain the setting after I reboot. "Beth Melton" wrote: If you view your Internet Options on the Programs tab, do you have Outlook set as your default email client? "couleecroche" wrote in message news I think I have isolated the problem. If I go to Start Menu, select Default Programs, then select Set Program Access and Computer Defaults, go to Custom, and select Microsoft Office Outlook, Word launches Outlook and sends the program normally. However, the setting is lost when I reboot. It goes back to "Use My Current-Email program" and there is evidently a conflict with Windows Mail. How to I fix this? Thanks. "Beth Melton" wrote: "couleecroche" wrote in message ... My copy of Word 2007 recently crashed. Now, whenever I attempt to send an open Word document by email via Outlook, Word freezes up, and Outlook does not launch. When I attempt to close Word, I get an error message saying that I must wait for Outlook to open--which does not happen until I use the task manager to force Word to close. (Outlook then opens.) Outlook launches automatically when I attempt to send a link by email from my web browser. How do I fix Word to get it to launch Outlook automatically to send a file as an email attachment? Thanks. Have you tried repairing your Office installation? In your Control Panel go to Add/Remove Programs and use the Repair option for the Microsoft Office 2007 installation. -- ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx |
#8
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Send Email Process Causes Word 2007 to Crash
If your settings are being saved after rebooting then that's either a
Windows or IE issue. Unfortunately I don't know about this issue. If it were happening to me I'd have to ask someone. :-) I hate to send you to another newsgroup but it sounds like a Windows or IE newsgroup is the place to get your question for this answered. Here's a link the main newsgroup page which contains links to other newsgroups: http://www.microsoft.com/communities...s/default.mspx I'm sorry I couldn't help you more. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx "couleecroche" wrote in message ... How do I force Outlook to save the changes I've made in selecting it as my default email program? "couleecroche" wrote: Yes. And I have clicked off enable access to MS Mail. When I do this manually after booting up, everything works fine, but it does NOT retain the setting after I reboot. "Beth Melton" wrote: If you view your Internet Options on the Programs tab, do you have Outlook set as your default email client? "couleecroche" wrote in message news I think I have isolated the problem. If I go to Start Menu, select Default Programs, then select Set Program Access and Computer Defaults, go to Custom, and select Microsoft Office Outlook, Word launches Outlook and sends the program normally. However, the setting is lost when I reboot. It goes back to "Use My Current-Email program" and there is evidently a conflict with Windows Mail. How to I fix this? Thanks. "Beth Melton" wrote: "couleecroche" wrote in message ... My copy of Word 2007 recently crashed. Now, whenever I attempt to send an open Word document by email via Outlook, Word freezes up, and Outlook does not launch. When I attempt to close Word, I get an error message saying that I must wait for Outlook to open--which does not happen until I use the task manager to force Word to close. (Outlook then opens.) Outlook launches automatically when I attempt to send a link by email from my web browser. How do I fix Word to get it to launch Outlook automatically to send a file as an email attachment? Thanks. Have you tried repairing your Office installation? In your Control Panel go to Add/Remove Programs and use the Repair option for the Microsoft Office 2007 installation. -- |
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