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#1
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Bought Pre Installed Office With Computer
I bought a computer from my neighbor (HP) and restored the computer to
factory settings. When that happened it reset the Microsoft Office and now requires a product key. That is no problem since the product key is located on the PC case. I enter the number and it says it is incorrect. I quadriple checked it and I have it written correctly. I would REALLY like to avoid getting a new product key. Is there some sort of auto-detection feature?? If not, MSO should add that in the future to avoid annoyances like that. |
#2
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Bought Pre Installed Office With Computer
The product key on the computer case is the Windows Product key and isn't
going to work with Office. If the manufacturer provided Office, the key would be with the disk, most likely on the case. "FinallyLegit" wrote in message news |I bought a computer from my neighbor (HP) and restored the computer to | factory settings. When that happened it reset the Microsoft Office and now | requires a product key. That is no problem since the product key is located | on the PC case. I enter the number and it says it is incorrect. I quadriple | checked it and I have it written correctly. I would REALLY like to avoid | getting a new product key. Is there some sort of auto-detection feature?? | If not, MSO should add that in the future to avoid annoyances like that. |
#3
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Bought Pre Installed Office With Computer
I have HP desktop. The Hp factory settings typically include freeware,
shareware, and trialware. The factory installed MS office was most likely trialware. This type of trialware undoubtedly had an expiration date. Presumably, your neighbor purchased an installed MS office. If you want MS office, you can download a free trial, or purchase any of the current MS office versions. If a working copy of MS office was a condition of purchase, then talk to your neighbor. If the HP machine was using office 2003, and your neighbor has moved on to Office 2007, then perhaps he will sell you his copy. A caution, I believe that the EULAs may restrict resale. You could contact HP, but I'm pretty certain that the factory installed MS Office was trialware. Sorry. -- Tom Conrad "FinallyLegit" wrote: I bought a computer from my neighbor (HP) and restored the computer to factory settings. When that happened it reset the Microsoft Office and now requires a product key. That is no problem since the product key is located on the PC case. I enter the number and it says it is incorrect. I quadriple checked it and I have it written correctly. I would REALLY like to avoid getting a new product key. Is there some sort of auto-detection feature?? If not, MSO should add that in the future to avoid annoyances like that. |
#4
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Bought Pre Installed Office With Computer
Also, just in case, I'm wrong, I found some good advice posted in another
area of the the Office discussion group. The following was retrieved from a similar query. "Another Brian" answered the other post with the following: "Another Brian" wrote: [TConrad- When typing your product key...] Make sure that you have the "B" and "8" and "O" (capital o") and "0" (zero) and the rest correct. Thanks, AB. -- Tom Conrad === "FinallyLegit" wrote: I bought a computer from my neighbor (HP) and restored the computer to factory settings. When that happened it reset the Microsoft Office and now requires a product key. That is no problem since the product key is located on the PC case. I enter the number and it says it is incorrect. I quadriple checked it and I have it written correctly. I would REALLY like to avoid getting a new product key. Is there some sort of auto-detection feature?? If not, MSO should add that in the future to avoid annoyances like that. |
#5
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Bought Pre Installed Office With Computer
If you call MS support (go to
http://support.microsoft.com/gp/cp_assistsupport) an they will help you with your product key. "FinallyLegit" wrote in message news I bought a computer from my neighbor (HP) and restored the computer to factory settings. When that happened it reset the Microsoft Office and now requires a product key. That is no problem since the product key is located on the PC case. I enter the number and it says it is incorrect. I quadriple checked it and I have it written correctly. I would REALLY like to avoid getting a new product key. Is there some sort of auto-detection feature?? If not, MSO should add that in the future to avoid annoyances like that. |
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