[Candy]

Hello,

Sometime during my general computer maintenance (checking, defragging,
getting rid of malware), my help files for my Office programs have
disappeared. I get a blank white space where the help files should be when I
click on the little blue and white question mark.

I tried downloading the hhctrl.ocx file from the internet, copying it to
Windows\system32, and then running the command: regsvr32
c:\windows\system32\hhctrl.ocx, and I still don't have any help files
available in word or any other office program, for that matter. Somehow, my
system restore points are all gone, too.

Can anyone help me figure out how to get my help files back? I will
continue searching through the forum here, but if anyone has any ideas, I'd
sure appreciate them.

I have Windows XP and Office 2007. My main browser is Mozilla Firefox, but
I still have IE on my computer. If you need any other information in order
to help me, please ask.

Thanks in advance.

Candy

[Stefan Blom]

Have you tried repairing the installation?

--
Stefan Blom
Microsoft Word MVP



"Candy" wrote in message
...
Hello,

Sometime during my general computer maintenance (checking, defragging,
getting rid of malware), my help files for my Office programs have
disappeared. I get a blank white space where the help files should be
when I
click on the little blue and white question mark.

I tried downloading the hhctrl.ocx file from the internet, copying it to
Windows\system32, and then running the command: regsvr32
c:\windows\system32\hhctrl.ocx, and I still don't have any help files
available in word or any other office program, for that matter. Somehow,
my
system restore points are all gone, too.

Can anyone help me figure out how to get my help files back? I will
continue searching through the forum here, but if anyone has any ideas,
I'd
sure appreciate them.

I have Windows XP and Office 2007. My main browser is Mozilla Firefox,
but
I still have IE on my computer. If you need any other information in
order
to help me, please ask.

Thanks in advance.

Candy