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Default trouble with mail merge

created a mail merge table from excel into access. exported to word for mail
merge.
every time I get to the "select recipients", all it shows on each label
(creating file folder labels) is "next record". The actual infomation is not
there. I have tried it numerous ways but get the same each time.
I have mail merged before and it worked, what the heck am I doing worng?
 
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