Home |
Search |
Today's Posts |
#1
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi everyone,
if someone protects a Word2003-DOC with a password and converts this file into Word2007-DOCX then the former password is wrong. Did anyone find a solution to this? Both passwords have been set by an add-in so that we're sure they are correct. Thanks, Lorenz |
#2
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
I don't see this problem. How are you converting the document, and how are
you saving the document? And what do you mean by 'both passwords'? -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi everyone, if someone protects a Word2003-DOC with a password and converts this file into Word2007-DOCX then the former password is wrong. Did anyone find a solution to this? Both passwords have been set by an add-in so that we're sure they are correct. Thanks, Lorenz |
#3
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony,
Tony Jollans schrieb: I don't see this problem. How are you converting the document, and how are you saving the document? And what do you mean by 'both passwords'? users in the company are working either with w2003 or w2007. Those who made a w2003 document (which is a form and therefore automatically password protected) send this to another user. Some of them sometimes use w2007, so they convert their file into a docx-document. When opening the docx, an add-in needs to unprotect the file with the same password and stops because w2007 doesn't accept the w2003 password. We checked it manually: a w2003-doc with password, converted into w2007-docx, cannot be unprotected with this password! So what to do? bye, Lorenz |
#4
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
I hadn't registered you meant protected for forms, sorry, I was thinking of
encryption. It rings a bell, although the details escape me for the moment, but I cannot recreate the situation; when I convert a .doc form to a .docx form, it still unprotects with the same password (manually and in VBA). What version of Word 2007 are your users using - SP1, or SP2? And, thank you for the extra detail but you haven't answered the questions: how are the users converting the document, and what are _both_ passwords (you only mention one). -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi Tony, Tony Jollans schrieb: I don't see this problem. How are you converting the document, and how are you saving the document? And what do you mean by 'both passwords'? users in the company are working either with w2003 or w2007. Those who made a w2003 document (which is a form and therefore automatically password protected) send this to another user. Some of them sometimes use w2007, so they convert their file into a docx-document. When opening the docx, an add-in needs to unprotect the file with the same password and stops because w2007 doesn't accept the w2003 password. We checked it manually: a w2003-doc with password, converted into w2007-docx, cannot be unprotected with this password! So what to do? bye, Lorenz |
#5
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony,
Tony Jollans schrieb: What version of Word 2007 are your users using - SP1, or SP2? And, thank you for the extra detail but you haven't answered the questions: how are the users converting the document, and what are _both_ passwords (you only mention one). Q1: My version is 12.0.4518.1014 MSO 12.0.6036.5000 (seems to be no service pack), but I don't know what the company has installed. Q2: I'm not sure how the users are converting the documents. The company has installed the w2003-compatibility-pack (for those who are still working with w2003), so they might use that SaveAsW2007 option. We are external programmers and get their documents via email. To see this error, we opened a w2003-doc with the w2007 (showing [compatibility mode] in the top most caption) and then save it as a w2007-DOCX. Q3: The "both" passwords are one single password only. The w2003-doc is protected by a w2003-AddIn when using one of the templates and the w2007-AddIn has been copied from the old AddIn (with a new ribbon interface) und uses the same code/password to unprotect and protect the document. Hope this helps to enlighten the darkness ;- bye, Lorenz |
#6
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony and all the others,
we found new hints! The error needs a macro with Public const p_cstrPW = "abc" ActiveDocument.Protect wdAllowOnlyFormFields, True, p_cstrPW and another macro with ActiveDocument.Unprotect p_cstrPW Between running those two macros you have to save, close and open the document. With a non-SP2 Office 2007 this will work correctly, with a SP2 Office 2007 there is the "incorrect password" error! Can anyone proove this? Thanks, Lorenz |
#7
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
OK - I can duplicate this on SP2. It doesn't need any macros. Open a .doc
protected form and save it as a .docx in SP2, close it reopen it, and the password is invalid. I'll see what I can find out. -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi Tony and all the others, we found new hints! The error needs a macro with Public const p_cstrPW = "abc" ActiveDocument.Protect wdAllowOnlyFormFields, True, p_cstrPW and another macro with ActiveDocument.Unprotect p_cstrPW Between running those two macros you have to save, close and open the document. With a non-SP2 Office 2007 this will work correctly, with a SP2 Office 2007 there is the "incorrect password" error! Can anyone proove this? Thanks, Lorenz |
#8
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony,
Tony Jollans schrieb: OK - I can duplicate this on SP2. It doesn't need any macros. Open a .doc protected form and save it as a .docx in SP2, close it reopen it, and the password is invalid. I'll see what I can find out. Great! And the problem becames even stranger: if you unprotect the file _before_ closing it everything is still okay. It needs to be closed. bye, Lorenz |
#9
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Lorenz,
I have just been informed that there is a hotfix that may resolve this issue. It worked for me with some limited testing, so give it a try: http://support.microsoft.com/kb/969961/en-us -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi Tony, Tony Jollans schrieb: OK - I can duplicate this on SP2. It doesn't need any macros. Open a .doc protected form and save it as a .docx in SP2, close it reopen it, and the password is invalid. I'll see what I can find out. Great! And the problem becames even stranger: if you unprotect the file _before_ closing it everything is still okay. It needs to be closed. bye, Lorenz |
#10
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
It works for me, too, in both directions (.doc to .docx, and .docx to .doc).
-- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. On Mon, 25 May 2009 01:51:14 +0100, "Tony Jollans" My forename at my surname dot com wrote: Hi Lorenz, I have just been informed that there is a hotfix that may resolve this issue. It worked for me with some limited testing, so give it a try: http://support.microsoft.com/kb/969961/en-us -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi Tony, Tony Jollans schrieb: OK - I can duplicate this on SP2. It doesn't need any macros. Open a .doc protected form and save it as a .docx in SP2, close it reopen it, and the password is invalid. I'll see what I can find out. Great! And the problem becames even stranger: if you unprotect the file _before_ closing it everything is still okay. It needs to be closed. bye, Lorenz |
#11
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Jay and Tony,
Jay Freedman schrieb: It works for me, too, in both directions (.doc to .docx, and .docx to .doc). I will try it (but have to reinstall SP2 before...). thanks, Lorenz |
#12
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Lorenz Hölscher wrote:
Hi Jay and Tony, Jay Freedman schrieb: It works for me, too, in both directions (.doc to .docx, and .docx to .doc). I will try it (but have to reinstall SP2 before...). thanks, Lorenz Lorenz, it might be best to wait a day or two while we check out a report that the hotfix has a problem. MVP Cindy Meister reported this to us: "FWIW a person in the VSTO forum reports this hotfix did fix that problem but caused another, a biggie. Apparently running the hotfix destroyed the doc variables in the file. See http://social.msdn.microsoft.com/For...e-0045254594b2 " -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
#13
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Jay,
Jay Freedman schrieb: Lorenz, it might be best to wait a day or two while we check out a report that the hotfix has a problem. MVP Cindy Meister reported this to us: "FWIW a person in the VSTO forum reports this hotfix did fix that problem but caused another, a biggie. Apparently running the hotfix destroyed the doc variables in the file. See thanks for the warning, I've read the link. We're not working with original docs and planned to check this particular problem as well. bye, Lorenz |
#14
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi,
did anyone succeed in getting the hotfix? The requested email didn't come within the announced 5 minutes. We asked for the hotfix this morning (about 5 hrs. ago) and got a confirmation. Don't they send it anymore due to the second problem?? Regards, Lorenz |
#15
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
I got it successfully yesterday and checked it out before posting here.
I have just requested it again (using a different e-mail address because I didn't know whether it might reject the same one again) and got the e-mail in less than a minute. If it's not in your junk mail, I would try again. -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi, did anyone succeed in getting the hotfix? The requested email didn't come within the announced 5 minutes. We asked for the hotfix this morning (about 5 hrs. ago) and got a confirmation. Don't they send it anymore due to the second problem?? Regards, Lorenz |
#16
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony,
we tried it from two different email addresses and looked into the junk mail folder. Well, I'll give it another try from a third one... thanks, Lorenz |
#17
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
....yes, my third email address was worth a response ;-
regards, Lorenz |
#18
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Glad you finally got it.
I would be interested to know what benefit Microsoft get for making this such a complex procedure - not just the e-mail, but the frequently changing password as well. I know you can't answer, I'm just musing -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... ...yes, my third email address was worth a response ;- regards, Lorenz |
#19
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
I have done some testing on this and it does appear that the hotfix is
causing the destruction of document variables. I will raise the issue with Microsoft and report back when I have more information. -- Enjoy, Tony www.WordArticles.com "Jay Freedman" wrote in message ... Lorenz Hölscher wrote: Hi Jay and Tony, Jay Freedman schrieb: It works for me, too, in both directions (.doc to .docx, and .docx to .doc). I will try it (but have to reinstall SP2 before...). thanks, Lorenz Lorenz, it might be best to wait a day or two while we check out a report that the hotfix has a problem. MVP Cindy Meister reported this to us: "FWIW a person in the VSTO forum reports this hotfix did fix that problem but caused another, a biggie. Apparently running the hotfix destroyed the doc variables in the file. See http://social.msdn.microsoft.com/For...e-0045254594b2 " -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
#20
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony,
Tony Jollans schrieb: I have done some testing on this and it does appear that the hotfix is causing the destruction of document variables. I will raise the issue with Microsoft and report back when I have more information. is it ActiveDocument.Variables or ActiveDocument.CustomDocumentProperties? Are they being destroyed by saving the document or do I have to delete one to destroy the others? Regards, Lorenz |
#21
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony,
I would be interested to know what benefit Microsoft get for making this such a complex procedure - not just the e-mail, but the frequently changing password as well. I know you can't answer, I'm just musing It was the first attempt to introduce a changing password. And that was such a great idea that they added this feature to Word and even improved it: a password that changes immediately... Being awestruck, Lorenz |
#22
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
LOL!
-- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi Tony, I would be interested to know what benefit Microsoft get for making this such a complex procedure - not just the e-mail, but the frequently changing password as well. I know you can't answer, I'm just musing It was the first attempt to introduce a changing password. And that was such a great idea that they added this feature to Word and even improved it: a password that changes immediately... Being awestruck, Lorenz |
#23
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
It is ActiveDocument.Variables. In my tests they were destroyed on saving
the document - after I had added new ones (that is, both the ones I had added and existing ones I hadn't changed). I haven't done extensive tests, I figured any level of data destruction is intolerable. I haven't looked at Document Properties - I daren't!! -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi Tony, Tony Jollans schrieb: I have done some testing on this and it does appear that the hotfix is causing the destruction of document variables. I will raise the issue with Microsoft and report back when I have more information. is it ActiveDocument.Variables or ActiveDocument.CustomDocumentProperties? Are they being destroyed by saving the document or do I have to delete one to destroy the others? Regards, Lorenz |
#24
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony,
Tony Jollans schrieb: It is ActiveDocument.Variables. In my tests they were destroyed on saving the document - after I had added new ones (that is, both the ones I had added and existing ones I hadn't changed). I haven't done extensive tests, I figured any level of data destruction is intolerable. I haven't looked at Document Properties - I daren't!! The CustomDocumentProperties did survive, but you're right: any data destruction is intolerable. And unfortunately we use the variables in our code. It's your turn again, Microsoft! Regards, Lorenz |
#25
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony,
Tony Jollans schrieb: I have done some testing on this and it does appear that the hotfix is causing the destruction of document variables. I will raise the issue with Microsoft and report back when I have more information. did you succeed in discussing the issue with MS? "My" company needs to solve this problem (no more form field documents world-wide for them!) and will escalate the problem to MS. Is there something like a ticket number or a we-know-the-problem-and-are-thinking-about-it-message or even an announcement of a second hotfix? Thanks, Lorenz |
#26
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Lorenz,
I raised both the original password issue, and the hotfix variable issue separately on "Connect" (connect.microsoft.com). The IDs are 452381, and 458719, respectively; they say they are publicly viewable but whether that really means public, or just MVPs, I'm not sure (I haven't really got to grips with Connect yet). They promise to review issues within five working days but have not yet responded to either, which is rather disappointing. To my mind the second issue is by far the more serious in that it is 'silent but deadly' (you get no indication it has happened until you've already lost your data). Form protection passwords can be removed and nothing is lost, and only a limited number of users are affected. I can only hope they are working hard to solve this issue. -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi Tony, Tony Jollans schrieb: I have done some testing on this and it does appear that the hotfix is causing the destruction of document variables. I will raise the issue with Microsoft and report back when I have more information. did you succeed in discussing the issue with MS? "My" company needs to solve this problem (no more form field documents world-wide for them!) and will escalate the problem to MS. Is there something like a ticket number or a we-know-the-problem-and-are-thinking-about-it-message or even an announcement of a second hotfix? Thanks, Lorenz |
#27
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
Hi Tony,
we'll see what will happen (or will not). Thanks, Lorenz |
#28
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Password error from Word2003 to Word2007
There is now a hotfix for the hotfix. Although I haven't personally tested
it, I am told it works. The description at http://support.microsoft.com/kb/970942 does not mention the problem directly but, nonetheless, it is the one. -- Enjoy, Tony www.WordArticles.com "Lorenz Hölscher" wrote in message ... Hi Tony, we'll see what will happen (or will not). Thanks, Lorenz |
Reply |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
differences between word2003 and word2007 | Microsoft Word Help | |||
Opening a document saved in word2007 as .doc in word2003 | Microsoft Word Help | |||
Word2003 document doesn't work in Word2007 | New Users | |||
Can I set page layout of Word2007 like Word2003? | Microsoft Word Help | |||
Why does a Word2003 data source open as Read-Only in Word2007? | Mailmerge |