The default paper size within Word 2000 keeps returning to Letter even though
I change it to A4 each time I use Word. The printer options are all set to
A4. I have run Repair on Word but this hasn't resolved the problem. Any
ideas?

Open normal.dot and set the paper size there. All you are doing at the
moment is setting the size of the current document, not the default for new
documents.


"SueG" wrote in message
...
The default paper size within Word 2000 keeps returning to Letter even
though
I change it to A4 each time I use Word. The printer options are all set
to
A4. I have run Repair on Word but this hasn't resolved the problem. Any
ideas?

To be more precise: To make this change, you must open Normal.dot as a
template, not as a document based on Normal.dot (which is the default
action).

To open Normal.dot as a template, use Windows explorer to navigate to
the folder where Normal.dot is stored**. Rightmouse click on
Normal.dot. A context menu should pop-up. Among the entries in the
pop-up menu, you should see "New" and "Open". Click on "Open"+++.

From the menu bar, click on File-Page Setup, click on the "Paper" tab,
and set A4. Take note: it is not rare (it happens to me a few times a
year) for Normal.dot to get corrupt. When Word detects this, it blows
away and recreates Normal.dot. If this happens, you'll need to repeat
this procedure.

**
If you aren't sure where Normal.dot is stored, do the following: Start
Word. From the menu bar, click on Tools-Options. Click on the "File
Locations" tab. In the list of locations, you should see one titled
"user templates". Make note of the path associated with "user
templates" - this is where Normal.dot is stored

+++
To verify that you are editing the template, and not a doc based on the
template, when Word comes up, look at the title bar. It should say
"Normal.dot". If it says "Document1", then you have clicked on "New",
not "Open", i.e, you are editing a Word .doc file based on the
Normal.dot template, not the template itself.

It is not necessary to open Normal.dot to do this. You need only change the
paper size in the Page Setup dialog (in a new document based on Normal.dot,
without making any other changes), then click Default... and answer yes.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

wrote in message
oups.com...
To be more precise: To make this change, you must open Normal.dot as a
template, not as a document based on Normal.dot (which is the default
action).

To open Normal.dot as a template, use Windows explorer to navigate to
the folder where Normal.dot is stored**. Rightmouse click on
Normal.dot. A context menu should pop-up. Among the entries in the
pop-up menu, you should see "New" and "Open". Click on "Open"+++.

From the menu bar, click on File-Page Setup, click on the "Paper" tab,
and set A4. Take note: it is not rare (it happens to me a few times a
year) for Normal.dot to get corrupt. When Word detects this, it blows
away and recreates Normal.dot. If this happens, you'll need to repeat
this procedure.

**
If you aren't sure where Normal.dot is stored, do the following: Start
Word. From the menu bar, click on Tools-Options. Click on the "File
Locations" tab. In the list of locations, you should see one titled
"user templates". Make note of the path associated with "user
templates" - this is where Normal.dot is stored

+++
To verify that you are editing the template, and not a doc based on the
template, when Word comes up, look at the title bar. It should say
"Normal.dot". If it says "Document1", then you have clicked on "New",
not "Open", i.e, you are editing a Word .doc file based on the
Normal.dot template, not the template itself.

Thank you everyone - the problem is now sorted.

"Suzanne S. Barnhill" wrote:

It is not necessary to open Normal.dot to do this. You need only change the
paper size in the Page Setup dialog (in a new document based on Normal.dot,
without making any other changes), then click Default... and answer yes.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

wrote in message
oups.com...
To be more precise: To make this change, you must open Normal.dot as a
template, not as a document based on Normal.dot (which is the default
action).

To open Normal.dot as a template, use Windows explorer to navigate to
the folder where Normal.dot is stored**. Rightmouse click on
Normal.dot. A context menu should pop-up. Among the entries in the
pop-up menu, you should see "New" and "Open". Click on "Open"+++.

From the menu bar, click on File-Page Setup, click on the "Paper" tab,
and set A4. Take note: it is not rare (it happens to me a few times a
year) for Normal.dot to get corrupt. When Word detects this, it blows
away and recreates Normal.dot. If this happens, you'll need to repeat
this procedure.

**
If you aren't sure where Normal.dot is stored, do the following: Start
Word. From the menu bar, click on Tools-Options. Click on the "File
Locations" tab. In the list of locations, you should see one titled
"user templates". Make note of the path associated with "user
templates" - this is where Normal.dot is stored

+++
To verify that you are editing the template, and not a doc based on the
template, when Word comes up, look at the title bar. It should say
"Normal.dot". If it says "Document1", then you have clicked on "New",
not "Open", i.e, you are editing a Word .doc file based on the
Normal.dot template, not the template itself.