Try saving the document before you apply the formatting.

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
"Roger O" wrote in message
...
I have WORDxp on WinXPpro a workstation.

I have a mail merge document. One of the merge fields is text about 20
lines long and varies from document to document. Sometimes it contains a
date that we want to highlight. Once the merge document has been created,
if we then highlight the date in the merged text to underline and bold it,
we get a WORD error message that it wants to send to Microsoft.

Has anyone any idea what is going on ???

thanks ... Roger