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#1
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In MS Word what is normal.doc that keeps popping up and asking me.
When I work in word, when I go to close the program, I get a box that says
changes have been made to normal.doc and asks if I want to save them. What is this? It has no affect on the document I created from what I can tell. |
#2
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If you're using Symantec/Norton AntiVirus, try disabling the Office
Plugin that comes with it. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. Florida-her-akane wrote: When I work in word, when I go to close the program, I get a box that says changes have been made to normal.doc and asks if I want to save them. What is this? It has no affect on the document I created from what I can tell. |
#3
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Thanks 4 the info g-n-o...I can't check it now but will later and let u
know...love ya 4 the tech support! "garfield-n-odie" wrote: If you're using Symantec/Norton AntiVirus, try disabling the Office Plugin that comes with it. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. Florida-her-akane wrote: When I work in word, when I go to close the program, I get a box that says changes have been made to normal.doc and asks if I want to save them. What is this? It has no affect on the document I created from what I can tell. |
#4
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You will also get the prompt if you have made changes within Word that may
be required to be kept in normal.dot, and if Word has crashed and not cleared its temporary files. Start Word then immediately close it. Do you get the prompt? Answer No then follow the clean up routine at http://www.gmayor.com/what_to_do_when_word_crashes.htm . Restart Word and close it. This time answer Yes to the prompt. Next time you close Word it should only prompt if you have made changes that affect the underlying template. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Florida-her-akane wrote: Thanks 4 the info g-n-o...I can't check it now but will later and let u know...love ya 4 the tech support! "garfield-n-odie" wrote: If you're using Symantec/Norton AntiVirus, try disabling the Office Plugin that comes with it. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. Florida-her-akane wrote: When I work in word, when I go to close the program, I get a box that says changes have been made to normal.doc and asks if I want to save them. What is this? It has no affect on the document I created from what I can tell. |
#5
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My shorthand rule: Unless you specifically made changes to your template
(nmormal.dot) the answer to these questions is always "no." You can also get errors if you somehow get Word running twice--it's very easy. Nothing prevents it and your may not even realize what is happening but it usually creates problems. Word wanting to same changes it made to your tmeplate is a sure clue something bad has been happening. "Florida-her-akane" wrote in message ... When I work in word, when I go to close the program, I get a box that says changes have been made to normal.doc and asks if I want to save them. What is this? It has no affect on the document I created from what I can tell. |
#6
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See these articles:
€śWord prompts me to save changes to the Normal.dot template€ť http://office.microsoft.com/en-us/as...514521033.aspx "Normal.dot Template€”Explained" http://pubs.logicalexpressions.com/P...cle.asp?ID=151 -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Florida-her-akane" wrote in message ... When I work in word, when I go to close the program, I get a box that says changes have been made to normal.doc and asks if I want to save them. What is this? It has no affect on the document I created from what I can tell. |
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