Hello All,

One of our users is having a problem with her Word XP. When viewed with Word
2000, everything is normal and the page numbers are okay. But when viewed
with Word XP, the headers move erratically and the page numbering is off.
I've tried uninstalling/reinstalling Word XP to no avail. Other documents
are okay so I know it's not a corrupt Office suite install. I'm pretty sure
it's a version conflict or maybe a setting. Thanks for any advice/help.

--
Message posted via OfficeKB.com
http://www.officekb.com/Uwe/Forums.a...ayout/200512/1

Is she using the same printer driver on the same operating system?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Seng F via OfficeKB.com wrote:
Hello All,

One of our users is having a problem with her Word XP. When viewed
with Word 2000, everything is normal and the page numbers are okay.
But when viewed with Word XP, the headers move erratically and the
page numbering is off. I've tried uninstalling/reinstalling Word XP
to no avail. Other documents are okay so I know it's not a corrupt
Office suite install. I'm pretty sure it's a version conflict or
maybe a setting. Thanks for any advice/help.

Yes, she is using the same driver.

Graham Mayor wrote:
Is she using the same printer driver on the same operating system?

Hello All,

[quoted text clipped - 5 lines]
Office suite install. I'm pretty sure it's a version conflict or
maybe a setting. Thanks for any advice/help.

--
Message posted via http://www.officekb.com

Because Word formats to the printer driver it is not unreasonable for
different versions of the printer driver to affect the layout when the
document is opened on another machine (different font files too can have the
same effect) but if this has been eliminated it is very difficult to
troubleshoot remotely. Maybe if you detailed the exact issues she has with
the document there may be further clues?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Seng F via OfficeKB.com wrote:
Yes, she is using the same driver.

Graham Mayor wrote:
Is she using the same printer driver on the same operating system?

Hello All,

[quoted text clipped - 5 lines]
Office suite install. I'm pretty sure it's a version conflict or
maybe a setting. Thanks for any advice/help.