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#1
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contacting the server for information
I have copied text from a website and pasted it into Word. I keep getting the
message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#2
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contacting the server for information
The pasted text probably includes links that need to be broken. Select the
entire pasted portion and press Ctrl+Shift+F9. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Kristy Walker" Kristy wrote in message ... I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#3
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contacting the server for information
I'm having the same problem, and you didn't answer the question. We don't
want to have to wait for 20 seconds while Word stupidly "contacts the server," we just want to paste plain text without having to wait. In order for him to select the "entire the entire pasted portion and press Ctrl+Shift+F9" we have to wait 20 seconds for Word to paste it. This is unacceptable. "Suzanne S. Barnhill" wrote: The pasted text probably includes links that need to be broken. Select the entire pasted portion and press Ctrl+Shift+F9. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Kristy Walker" Kristy wrote in message ... I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#4
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contacting the server for information
Suzanne answered the question asked. Yours is a different but related issue.
Use edit paste special unformatted text. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tom P. wrote: I'm having the same problem, and you didn't answer the question. We don't want to have to wait for 20 seconds while Word stupidly "contacts the server," we just want to paste plain text without having to wait. In order for him to select the "entire the entire pasted portion and press Ctrl+Shift+F9" we have to wait 20 seconds for Word to paste it. This is unacceptable. "Suzanne S. Barnhill" wrote: The pasted text probably includes links that need to be broken. Select the entire pasted portion and press Ctrl+Shift+F9. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Kristy Walker" Kristy wrote in message ... I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#5
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contacting the server for information
Hi Guys,
I have got quiet a few documents that when I open say "Contacting \\192.... for Information". I have tried installing a local printer as well as CTRL+SHIFT+F9 but nothing happens. What's the probable cause and solution. Regards Saleem "Graham Mayor" wrote: Suzanne answered the question asked. Yours is a different but related issue. Use edit paste special unformatted text. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tom P. wrote: I'm having the same problem, and you didn't answer the question. We don't want to have to wait for 20 seconds while Word stupidly "contacts the server," we just want to paste plain text without having to wait. In order for him to select the "entire the entire pasted portion and press Ctrl+Shift+F9" we have to wait 20 seconds for Word to paste it. This is unacceptable. "Suzanne S. Barnhill" wrote: The pasted text probably includes links that need to be broken. Select the entire pasted portion and press Ctrl+Shift+F9. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Kristy Walker" Kristy wrote in message ... I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#6
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contacting the server for information
Is there a value somewhere located in the registry that stores a "timeout"
value for this error? I have been able to generate some VB code to go through thousands of documents and switch the template back to Normal.dot instead of a sever-side template. The only problem is, Word's timeout value takes to long to timeout once a document is opened. If it was set to 1 sec, then that would be reasonable to deal with, but 60 secs+, 120 secs+ tests my patience. I was referred to http://support.microsoft.com/kb/823372/ but 1) I have XP SP2 installed, and the registry modification failed to do anything, even with complete reboot. So, does anyone have a suggestion? I'm using Word 2003, XP SP2. I would rather have this fixed, so I don't have to face-pace my Word 2007 migration. "Saleem" wrote: Hi Guys, I have got quiet a few documents that when I open say "Contacting \\192.... for Information". I have tried installing a local printer as well as CTRL+SHIFT+F9 but nothing happens. What's the probable cause and solution. Regards Saleem "Graham Mayor" wrote: Suzanne answered the question asked. Yours is a different but related issue. Use edit paste special unformatted text. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tom P. wrote: I'm having the same problem, and you didn't answer the question. We don't want to have to wait for 20 seconds while Word stupidly "contacts the server," we just want to paste plain text without having to wait. In order for him to select the "entire the entire pasted portion and press Ctrl+Shift+F9" we have to wait 20 seconds for Word to paste it. This is unacceptable. "Suzanne S. Barnhill" wrote: The pasted text probably includes links that need to be broken. Select the entire pasted portion and press Ctrl+Shift+F9. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Kristy Walker" Kristy wrote in message ... I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#7
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contacting the server for information
Are you serious that Microsoft hasn't found an issue for this yet? SO MANY
PEOPLE HAVE THIS ISSUE!!!. Search some threads on the internet, and NO it is NOT an acceptable solution to paste just text, when sometimes we need the formatting from the websites. PLEASE help fix this problem!. "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#8
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contacting the server for information
Have you tried pasting as unformatted text?
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "tonyk" wrote in message ... Are you serious that Microsoft hasn't found an issue for this yet? SO MANY PEOPLE HAVE THIS ISSUE!!!. Search some threads on the internet, and NO it is NOT an acceptable solution to paste just text, when sometimes we need the formatting from the websites. PLEASE help fix this problem!. "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#9
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contacting the server for information
That is not a solution when one is trying copy graphics into Word. Frankly
that is (was) my only reason for paying for Word 2007. Julian Maples "Suzanne S. Barnhill" wrote: Have you tried pasting as unformatted text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "tonyk" wrote in message ... Are you serious that Microsoft hasn't found an issue for this yet? SO MANY PEOPLE HAVE THIS ISSUE!!!. Search some threads on the internet, and NO it is NOT an acceptable solution to paste just text, when sometimes we need the formatting from the websites. PLEASE help fix this problem!. "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#10
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contacting the server for information
For graphics, instead of Copy/Paste, right-click the graphic and choose Save
Picture As. Then insert the saved picture from your HD using Insert | Picture. This has the advantage that if anything goes wrong with the document, you still have the picture saved externally in a proper graphic format. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Julian Maples" wrote in message ... That is not a solution when one is trying copy graphics into Word. Frankly that is (was) my only reason for paying for Word 2007. Julian Maples "Suzanne S. Barnhill" wrote: Have you tried pasting as unformatted text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "tonyk" wrote in message ... Are you serious that Microsoft hasn't found an issue for this yet? SO MANY PEOPLE HAVE THIS ISSUE!!!. Search some threads on the internet, and NO it is NOT an acceptable solution to paste just text, when sometimes we need the formatting from the websites. PLEASE help fix this problem!. "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#11
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contacting the server for information
I want to add this, it is not about pasting hyperlinks, I just was working on
my paper, and the paste problem is regardless of what is being pasted. The more I think about it, I'll bet this is about anti-piracy; I would suggest that MS is working on ways to make copy and paste harder willing to go through a long period of transition in order to make it eventually so that no content can be used without having to pay for it. "Julian Maples" wrote: That is not a solution when one is trying copy graphics into Word. Frankly that is (was) my only reason for paying for Word 2007. Julian Maples "Suzanne S. Barnhill" wrote: Have you tried pasting as unformatted text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "tonyk" wrote in message ... Are you serious that Microsoft hasn't found an issue for this yet? SO MANY PEOPLE HAVE THIS ISSUE!!!. Search some threads on the internet, and NO it is NOT an acceptable solution to paste just text, when sometimes we need the formatting from the websites. PLEASE help fix this problem!. "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#12
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contacting the server for information
"Suzanne S. Barnhill" wrote: Have you tried pasting as unformatted text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "tonyk" wrote in message ... Are you serious that Microsoft hasn't found an issue for this yet? SO MANY PEOPLE HAVE THIS ISSUE!!!. Search some threads on the internet, and NO it is NOT an acceptable solution to paste just text, when sometimes we need the formatting from the websites. PLEASE help fix this problem!. "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#13
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contacting the server for information
Suzanne, I know you're trying to help, but this problem with the pasting in
Word for me just started in the last week or so. I've had this version of Word for the better part of two years and I've never had issues with this thing of having to "Paste Special" instead of just pasting with no stalling of the program to do this "contacting the server" thing. So this is not just some aspect of the program and it has been there all along. In thinking about it, I suspect that MS has changed something in its updates, probably for security or anti-piracy sake, but whatever it is now had the unintended consequence (or intended) of interrupting every one of these actions that involves cutting and pasting. That is why I kind of don't buy into this idea that you are promoting that this is just a normal thing that was always in Word 2007 and it is operating just the way MS intended it to. It is not operating the way it was originally intended, and I really resent having to deal with this extra step to paste something. This is an issue I also have with MS, that it pulls these kind of things and then doesn't own up to their part in the matter and tries to act like it is helping and it is users that just don't understand the product of don't know how to use it. It is unacceptable that a user has to go through a big production like this in order to do a simple operation. "Suzanne S. Barnhill" wrote: Have you tried pasting as unformatted text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "tonyk" wrote in message ... Are you serious that Microsoft hasn't found an issue for this yet? SO MANY PEOPLE HAVE THIS ISSUE!!!. Search some threads on the internet, and NO it is NOT an acceptable solution to paste just text, when sometimes we need the formatting from the websites. PLEASE help fix this problem!. "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#14
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contacting the server for information
Well said, Beth.
Suzanne, if you don't know the answer, please find the guy who does. There will be someone in Msft who knows and these are your customers. Marketing will tell you that it is even better to spend effort to keep existing customers than try to get new ones. Compare the efforts you are making with the amount spent on advertising. I agree with Beth that this is a very recent problem. I too have been enjoying Word 2007's superior (to Word 2003) pasting abilities enabling me to create proper and complete files on subjects for some time now. Some commentators on other sites say that this problem can be solved by deleting and causing Word to re-create normal.dot files. i.e. that this problem is caused by corrupted normal.dot files. This used to be an issue in earlier versions of Word. I have searched for normal.dot files but can only find a normal.dotm file. Perhaps that is because I am runnning Vista? "beth2000" wrote: Suzanne, I know you're trying to help, but this problem with the pasting in Word for me just started in the last week or so. I've had this version of Word for the better part of two years and I've never had issues with this thing of having to "Paste Special" instead of just pasting with no stalling of the program to do this "contacting the server" thing. So this is not just some aspect of the program and it has been there all along. In thinking about it, I suspect that MS has changed something in its updates, probably for security or anti-piracy sake, but whatever it is now had the unintended consequence (or intended) of interrupting every one of these actions that involves cutting and pasting. That is why I kind of don't buy into this idea that you are promoting that this is just a normal thing that was always in Word 2007 and it is operating just the way MS intended it to. It is not operating the way it was originally intended, and I really resent having to deal with this extra step to paste something. This is an issue I also have with MS, that it pulls these kind of things and then doesn't own up to their part in the matter and tries to act like it is helping and it is users that just don't understand the product of don't know how to use it. It is unacceptable that a user has to go through a big production like this in order to do a simple operation. "Suzanne S. Barnhill" wrote: Have you tried pasting as unformatted text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "tonyk" wrote in message ... Are you serious that Microsoft hasn't found an issue for this yet? SO MANY PEOPLE HAVE THIS ISSUE!!!. Search some threads on the internet, and NO it is NOT an acceptable solution to paste just text, when sometimes we need the formatting from the websites. PLEASE help fix this problem!. "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#15
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contacting the server for information
Julian, two points:
- Neither Suzanne nor anyone else here is a Microsoft employee. We're all users helping users, not product support or marketing. The MVP tag is an award, not a job title (http://mvp.support.microsoft.com). - The file normal.dotm is to Word 2007 what normal.dot was to earlier versions. It has nothing to do with being on Vista or any other operating system. And yes, it still may get corrupted, and renaming or moving it (preferable to deleting it, if you want to copy customizations from it) and restarting Word is still the way to get a clean template. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. Julian Maples wrote: Well said, Beth. Suzanne, if you don't know the answer, please find the guy who does. There will be someone in Msft who knows and these are your customers. Marketing will tell you that it is even better to spend effort to keep existing customers than try to get new ones. Compare the efforts you are making with the amount spent on advertising. I agree with Beth that this is a very recent problem. I too have been enjoying Word 2007's superior (to Word 2003) pasting abilities enabling me to create proper and complete files on subjects for some time now. Some commentators on other sites say that this problem can be solved by deleting and causing Word to re-create normal.dot files. i.e. that this problem is caused by corrupted normal.dot files. This used to be an issue in earlier versions of Word. I have searched for normal.dot files but can only find a normal.dotm file. Perhaps that is because I am runnning Vista? "beth2000" wrote: Suzanne, I know you're trying to help, but this problem with the pasting in Word for me just started in the last week or so. I've had this version of Word for the better part of two years and I've never had issues with this thing of having to "Paste Special" instead of just pasting with no stalling of the program to do this "contacting the server" thing. So this is not just some aspect of the program and it has been there all along. In thinking about it, I suspect that MS has changed something in its updates, probably for security or anti-piracy sake, but whatever it is now had the unintended consequence (or intended) of interrupting every one of these actions that involves cutting and pasting. That is why I kind of don't buy into this idea that you are promoting that this is just a normal thing that was always in Word 2007 and it is operating just the way MS intended it to. It is not operating the way it was originally intended, and I really resent having to deal with this extra step to paste something. This is an issue I also have with MS, that it pulls these kind of things and then doesn't own up to their part in the matter and tries to act like it is helping and it is users that just don't understand the product of don't know how to use it. It is unacceptable that a user has to go through a big production like this in order to do a simple operation. "Suzanne S. Barnhill" wrote: Have you tried pasting as unformatted text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "tonyk" wrote in message ... Are you serious that Microsoft hasn't found an issue for this yet? SO MANY PEOPLE HAVE THIS ISSUE!!!. Search some threads on the internet, and NO it is NOT an acceptable solution to paste just text, when sometimes we need the formatting from the websites. PLEASE help fix this problem!. "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
#16
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contacting the server for information
Your problem may be from a template that resided on another server. If so,
here's the solution for word 2007: 1) Select the windows icon at the top left corner of Word 2) Select the "Word Options" button in the bottom of the menu page 3) On the Word Options screen, select "Add-Ins" from the left menu 4) At the bottom of the Add-Ins screen, in the "Manage" drop down, select "Templates" and hit the "Go" button. 5) If the document template points to the other server, blank out that field and hit the "OK" button. I hope that helps! "Kristy Walker" wrote: I have copied text from a website and pasted it into Word. I keep getting the message "contacting the server for information" while the document freezes for 10-15 seconds. This happens repeatedly. How can I stop this? I do not need the document tied in any way to the original website, nor do I need any tie to HTML. (The file is saved as a DOC.) |
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