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#1
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Document Type Problem
One of our users (with the newest computer and Office 2003) is having a
problem with previously merged documents. The documents are created and saved with a Main Document Type of Normal Word Document, but when he opens them they are changed back to a Document Type of Letters and he can't see any of the merged-in data, he just sees the chevrons and the field name. This doesn't happen on all merged documents for this user and it doesn't happen to anyone else. What settings could be involved in this? We have looked at the Tools/Optitons/View & Print settings but we don't see anything different from other users. Any suggestions would be greatly appreciated. Thanks. |
#2
Posted to microsoft.public.word.mailmerge.fields
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Document Type Problem
Could there be an AutoOpen macro in either the document, the template to
which it is attached, or in normal.dot? If not, what happens if the user saves the document in HTML format? If you open a saved HTML document as a text file (using Word or Notepad) you should be able to see whether or not there is a block of HTML/XML text near the top with Merge data source information. That might provide a clue. Peter Jamieson "JoyceA" wrote in message ... One of our users (with the newest computer and Office 2003) is having a problem with previously merged documents. The documents are created and saved with a Main Document Type of Normal Word Document, but when he opens them they are changed back to a Document Type of Letters and he can't see any of the merged-in data, he just sees the chevrons and the field name. This doesn't happen on all merged documents for this user and it doesn't happen to anyone else. What settings could be involved in this? We have looked at the Tools/Optitons/View & Print settings but we don't see anything different from other users. Any suggestions would be greatly appreciated. Thanks. |
#3
Posted to microsoft.public.word.mailmerge.fields
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Document Type Problem
Dear Mr Jamieson,
Thanks for the reply. I saved and opened the document like you indicated and result was very interesting to look at, but didn't say anything about the merge data source or provide clues meaningful to me. After looking at this a little more, we note that the main document is in the rtf format. Could that make a difference? We tried saving the newly created document as a .doc but the user still couldn't see the merged data (although everyone else still can). Do you think it could matter that the main document type was .rtf? These main documents are old and we don't know why they were created as .rtf's. "Peter Jamieson" wrote: Could there be an AutoOpen macro in either the document, the template to which it is attached, or in normal.dot? If not, what happens if the user saves the document in HTML format? If you open a saved HTML document as a text file (using Word or Notepad) you should be able to see whether or not there is a block of HTML/XML text near the top with Merge data source information. That might provide a clue. Peter Jamieson "JoyceA" wrote in message ... One of our users (with the newest computer and Office 2003) is having a problem with previously merged documents. The documents are created and saved with a Main Document Type of Normal Word Document, but when he opens them they are changed back to a Document Type of Letters and he can't see any of the merged-in data, he just sees the chevrons and the field name. This doesn't happen on all merged documents for this user and it doesn't happen to anyone else. What settings could be involved in this? We have looked at the Tools/Optitons/View & Print settings but we don't see anything different from other users. Any suggestions would be greatly appreciated. Thanks. |
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