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Kristen Kristen is offline
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Default Fixing the Normal Template

SOLUTION FOUND: I've read that a number of folks using Word 2003 have
experienced trouble with the cursor appearing at the very top of a new
document (Normal template) and the top margin doesn't display in Layout View,
although it's correct in Print Preview mode. I too recently experienced this
very frustrating problem. After following the instructions of renaming the
existing Normal template so word would re-create a fresh Normal template and
even completely reinstalling Microsoft Office (neither of which corrected the
"problem"), I discovered an answer by Susan S. Barnhill that COMPLETELY
RESOLVES THE ISSUE. (So Susan, you totally rock!) However, her answer it's
kind of hidden so I hope this makes it easier to find.

If this is your problem, there's nothing wrong with your Normal template.
Instead, go to ToolsOptionsView. Click the check box for White Space
between Pages and click OK. That fixes it!

For an explanation of this, see the following:
http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

Thanks again to Susan S. Barnhill's expertise for this solution.

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Sheila D Sheila D is offline
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Posts: 17
Default Fixing the Normal Template

You can also just click at the top of the page which is what makes it so easy
to turn off!

"Kristen" wrote:

SOLUTION FOUND: I've read that a number of folks using Word 2003 have
experienced trouble with the cursor appearing at the very top of a new
document (Normal template) and the top margin doesn't display in Layout View,
although it's correct in Print Preview mode. I too recently experienced this
very frustrating problem. After following the instructions of renaming the
existing Normal template so word would re-create a fresh Normal template and
even completely reinstalling Microsoft Office (neither of which corrected the
"problem"), I discovered an answer by Susan S. Barnhill that COMPLETELY
RESOLVES THE ISSUE. (So Susan, you totally rock!) However, her answer it's
kind of hidden so I hope this makes it easier to find.

If this is your problem, there's nothing wrong with your Normal template.
Instead, go to ToolsOptionsView. Click the check box for White Space
between Pages and click OK. That fixes it!

For an explanation of this, see the following:
http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

Thanks again to Susan S. Barnhill's expertise for this solution.

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Suzanne S. Barnhill Suzanne S. Barnhill is offline
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Posts: 33,624
Default Fixing the Normal Template

Two quibbles:

1. My name is not Susan.

2. Users are unlikely to find the solution to the described problem in a
message titled "Fixing the Normal Template."

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Kristen" wrote in message
...
SOLUTION FOUND: I've read that a number of folks using Word 2003 have
experienced trouble with the cursor appearing at the very top of a new
document (Normal template) and the top margin doesn't display in Layout

View,
although it's correct in Print Preview mode. I too recently experienced

this
very frustrating problem. After following the instructions of renaming the
existing Normal template so word would re-create a fresh Normal template

and
even completely reinstalling Microsoft Office (neither of which corrected

the
"problem"), I discovered an answer by Susan S. Barnhill that COMPLETELY
RESOLVES THE ISSUE. (So Susan, you totally rock!) However, her answer it's
kind of hidden so I hope this makes it easier to find.

If this is your problem, there's nothing wrong with your Normal template.
Instead, go to ToolsOptionsView. Click the check box for White Space
between Pages and click OK. That fixes it!

For an explanation of this, see the following:
http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

Thanks again to Susan S. Barnhill's expertise for this solution.


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