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#1
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Hyperlinks are changing
Greetings:
We have a number of Word documents which serve as an Index for opening a number of other files. These index files contain nothing but relative hyperlinks which point to the other documents. From time-to-time, we have had trouble with an index file, that used to work just fine, would suddenly fail to open any of the hyperlinks and very quickly announce: "Cannot open the specified file." We have verified that the file has not been modified, since the time at which it was created and did work. When we use the ALT + F9 command, the hyperlinks are revealed correctly as in the following example: "{ HYPERLINK "../../125/12560366.DOC" }." However, when we right-click the hyperlink, and choose to edit it, the Edit Hyperlink dialog will reveal the path like this: "../../../SHARED/GLOBAL/ENGDRAW/125/12560366.DOC" (which is obviously wrong--and does not work). Does anyone know how we can correct this problem and prevent it from happening in the future? Thanks, Jerry |
#2
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I'm guessing here, but I was just made aware of a bug that sounds relevant,
where, if I recall right, Word measures relative paths *not* from where the document is stored, but from the location that Word currently recognizes as the active directory. Now, when you open up the doc, that's all fine, because the location of the doc is the active directory. But if you then go searching for another doc, that becomes the active directory, and then your relative links are not right anymore. Then, in ToolsOptions, General, Web Options....Files, there's a checkbox that tells Word to update your relative links on Save for you. If that's checked, then Word can change your links because, as above, it thinks the relative links need to match some other location. So see if unchecking that box helps prevent changes. On 6/21/05 8:12 AM, "CroiX" wrote: Greetings: We have a number of Word documents which serve as an Index for opening a number of other files. These index files contain nothing but relative hyperlinks which point to the other documents. From time-to-time, we have had trouble with an index file, that used to work just fine, would suddenly fail to open any of the hyperlinks and very quickly announce: "Cannot open the specified file." We have verified that the file has not been modified, since the time at which it was created and did work. When we use the ALT + F9 command, the hyperlinks are revealed correctly as in the following example: "{ HYPERLINK "../../125/12560366.DOC" }." However, when we right-click the hyperlink, and choose to edit it, the Edit Hyperlink dialog will reveal the path like this: "../../../SHARED/GLOBAL/ENGDRAW/125/12560366.DOC" (which is obviously wrong--and does not work). Does anyone know how we can correct this problem and prevent it from happening in the future? Thanks, Jerry -- Daiya Mitchell, MVP Mac/Word Word FAQ: http://www.word.mvps.org/ MacWord Tips: http://www.word.mvps.org/MacWordNew/ What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/ |
#3
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Daiya:
Thank you for your reply. I have a feeling you are on the right track. I have received some new information since my original post. Some of which makes sense and some that doesn't. When I checked the properties of the file this morning, it said it hadn't been modified since 5/25/05. However, the user is telling me now that he added two links to it this morning. The two links he added both work, but the rest of them do not (hundreds of links). What I still don't understand is why the ALT + F9 command reveals that the links all look just fine; when in reality they do not work. I even opened the document in Notepad, where the links also looked just fine. If he edits the links, the edit dialog shows the links as being wrong, but when he fixes them, they work again. With and without correcting the hyperlink, the Tooltip for the broken hyperlinks look like they point to the correct absolute UNC path. Tomorrow, I plan to restore the file from tape. I will change the option you mentioned and then have him try again. If you do not hear from me again, you may assume this issue is resolved. Thanks again, Jerry "Daiya Mitchell" wrote in message .. . I'm guessing here, but I was just made aware of a bug that sounds relevant, where, if I recall right, Word measures relative paths *not* from where the document is stored, but from the location that Word currently recognizes as the active directory. Now, when you open up the doc, that's all fine, because the location of the doc is the active directory. But if you then go searching for another doc, that becomes the active directory, and then your relative links are not right anymore. Then, in ToolsOptions, General, Web Options....Files, there's a checkbox that tells Word to update your relative links on Save for you. If that's checked, then Word can change your links because, as above, it thinks the relative links need to match some other location. So see if unchecking that box helps prevent changes. On 6/21/05 8:12 AM, "CroiX" wrote: Greetings: We have a number of Word documents which serve as an Index for opening a number of other files. These index files contain nothing but relative hyperlinks which point to the other documents. From time-to-time, we have had trouble with an index file, that used to work just fine, would suddenly fail to open any of the hyperlinks and very quickly announce: "Cannot open the specified file." We have verified that the file has not been modified, since the time at which it was created and did work. When we use the ALT + F9 command, the hyperlinks are revealed correctly as in the following example: "{ HYPERLINK "../../125/12560366.DOC" }." However, when we right-click the hyperlink, and choose to edit it, the Edit Hyperlink dialog will reveal the path like this: "../../../SHARED/GLOBAL/ENGDRAW/125/12560366.DOC" (which is obviously wrong--and does not work). Does anyone know how we can correct this problem and prevent it from happening in the future? Thanks, Jerry -- Daiya Mitchell, MVP Mac/Word Word FAQ: http://www.word.mvps.org/ MacWord Tips: http://www.word.mvps.org/MacWordNew/ What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/ |
#4
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See here for a more knowledgeable discussion of this issue:
http://groups-beta.google.com/group/...anagement/brow se_frm/thread/f27a2140b8c63ac7/7cd4eec78e76bf8b On 6/21/05 1:27 PM, "Daiya Mitchell" wrote: I'm guessing here, but I was just made aware of a bug that sounds relevant, where, if I recall right, Word measures relative paths *not* from where the document is stored, but from the location that Word currently recognizes as the active directory. Now, when you open up the doc, that's all fine, because the location of the doc is the active directory. But if you then go searching for another doc, that becomes the active directory, and then your relative links are not right anymore. Then, in ToolsOptions, General, Web Options....Files, there's a checkbox that tells Word to update your relative links on Save for you. If that's checked, then Word can change your links because, as above, it thinks the relative links need to match some other location. So see if unchecking that box helps prevent changes. On 6/21/05 8:12 AM, "CroiX" wrote: Greetings: We have a number of Word documents which serve as an Index for opening a number of other files. These index files contain nothing but relative hyperlinks which point to the other documents. From time-to-time, we have had trouble with an index file, that used to work just fine, would suddenly fail to open any of the hyperlinks and very quickly announce: "Cannot open the specified file." We have verified that the file has not been modified, since the time at which it was created and did work. When we use the ALT + F9 command, the hyperlinks are revealed correctly as in the following example: "{ HYPERLINK "../../125/12560366.DOC" }." However, when we right-click the hyperlink, and choose to edit it, the Edit Hyperlink dialog will reveal the path like this: "../../../SHARED/GLOBAL/ENGDRAW/125/12560366.DOC" (which is obviously wrong--and does not work). Does anyone know how we can correct this problem and prevent it from happening in the future? Thanks, Jerry |
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