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#1
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
I have always set the page size to A4 but suddenly I cannot
get this even though I have reloaded several times. Please help, Frank |
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#2
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
Does the active printer support A4?
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... I have always set the page size to A4 but suddenly I cannot get this even though I have reloaded several times. Please help, Frank |
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#3
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
I have Word2003
Yes it does, and all been working for a long time. Word said I should try the settings in "safe mode" which made no difference but it trashed all my special icons at the top of the page. I cannot get any change in the "Normal" template which is located in: "C:\Documents and Settings\Frank\Application Data\Microsoft\Templates\Normal.dot". When I open this folder there is always an extra blurred-out "~$Normal" file, even when Word is not running. When I open the "Normal" it produces a page and I can adjust settings such as fonts etc, but the changes cannot be saved and Word always reverts back to the old settings. Is this a pathological condition? I have tried restarting the computer but to no avail. "Suzanne S. Barnhill" wrote in message ... Does the active printer support A4? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... I have always set the page size to A4 but suddenly I cannot get this even though I have reloaded several times. Please help, Frank |
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#4
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
Delete the temp ~$normal file as it is an abandoned locking file from
sometime when your system crashed whilst Word was open. Also, with all applications closed, go to the User temp folder and delete everything in it as it too should be empty. Then make sure that you have the latest printer driver from the manufacturer's support site and delete and reinstall the printer making sure to set it as the Windows default printer. Now test again for A4 pages. -- Terry Farrell - MSWord MVP "Frank Martin" wrote in message ... I have Word2003 Yes it does, and all been working for a long time. Word said I should try the settings in "safe mode" which made no difference but it trashed all my special icons at the top of the page. I cannot get any change in the "Normal" template which is located in: "C:\Documents and Settings\Frank\Application Data\Microsoft\Templates\Normal.dot". When I open this folder there is always an extra blurred-out "~$Normal" file, even when Word is not running. When I open the "Normal" it produces a page and I can adjust settings such as fonts etc, but the changes cannot be saved and Word always reverts back to the old settings. Is this a pathological condition? I have tried restarting the computer but to no avail. "Suzanne S. Barnhill" wrote in message ... Does the active printer support A4? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... I have always set the page size to A4 but suddenly I cannot get this even though I have reloaded several times. Please help, Frank |
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#5
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
Thank you, I'll try this and report back.
Regards, Frank wrote in message ... Delete the temp ~$normal file as it is an abandoned locking file from sometime when your system crashed whilst Word was open. Also, with all applications closed, go to the User temp folder and delete everything in it as it too should be empty. Then make sure that you have the latest printer driver from the manufacturer's support site and delete and reinstall the printer making sure to set it as the Windows default printer. Now test again for A4 pages. -- Terry Farrell - MSWord MVP "Frank Martin" wrote in message ... I have Word2003 Yes it does, and all been working for a long time. Word said I should try the settings in "safe mode" which made no difference but it trashed all my special icons at the top of the page. I cannot get any change in the "Normal" template which is located in: "C:\Documents and Settings\Frank\Application Data\Microsoft\Templates\Normal.dot". When I open this folder there is always an extra blurred-out "~$Normal" file, even when Word is not running. When I open the "Normal" it produces a page and I can adjust settings such as fonts etc, but the changes cannot be saved and Word always reverts back to the old settings. Is this a pathological condition? I have tried restarting the computer but to no avail. "Suzanne S. Barnhill" wrote in message ... Does the active printer support A4? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... I have always set the page size to A4 but suddenly I cannot get this even though I have reloaded several times. Please help, Frank |
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#6
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
Thanks, I got it working by reinstalling the printer
software. But I stall have trouble changing the properties of the Normal.dot template. When I open Word2003 via Normal.dot and then change what I want, the changes do not stick. What is the correct way to change the details in Normal.dot? Regards, Frank wrote in message ... Delete the temp ~$normal file as it is an abandoned locking file from sometime when your system crashed whilst Word was open. Also, with all applications closed, go to the User temp folder and delete everything in it as it too should be empty. Then make sure that you have the latest printer driver from the manufacturer's support site and delete and reinstall the printer making sure to set it as the Windows default printer. Now test again for A4 pages. -- Terry Farrell - MSWord MVP "Frank Martin" wrote in message ... I have Word2003 Yes it does, and all been working for a long time. Word said I should try the settings in "safe mode" which made no difference but it trashed all my special icons at the top of the page. I cannot get any change in the "Normal" template which is located in: "C:\Documents and Settings\Frank\Application Data\Microsoft\Templates\Normal.dot". When I open this folder there is always an extra blurred-out "~$Normal" file, even when Word is not running. When I open the "Normal" it produces a page and I can adjust settings such as fonts etc, but the changes cannot be saved and Word always reverts back to the old settings. Is this a pathological condition? I have tried restarting the computer but to no avail. "Suzanne S. Barnhill" wrote in message ... Does the active printer support A4? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... I have always set the page size to A4 but suddenly I cannot get this even though I have reloaded several times. Please help, Frank |
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#7
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
What properties are you trying to change? Normal.dot does not store all
changes, some are stored in the registry. However, it is not usually necessary to open normal.dot itself. If you are changing the default font or paper sizes, you go to Format | Font, select the font and parameters required and then press the DEFAULT button at the bottom of the dialog. When you close Word, you will be prompted to Save changes to the Global template (but make sure that under Tools | Options | Save tab that the Prompt to save changes to normal is checked). This is similar for changing paragraph defaults (for normal style) or page settings. Terry "Frank Martin" wrote in message ... Thanks, I got it working by reinstalling the printer software. But I stall have trouble changing the properties of the Normal.dot template. When I open Word2003 via Normal.dot and then change what I want, the changes do not stick. What is the correct way to change the details in Normal.dot? Regards, Frank wrote in message ... Delete the temp ~$normal file as it is an abandoned locking file from sometime when your system crashed whilst Word was open. Also, with all applications closed, go to the User temp folder and delete everything in it as it too should be empty. Then make sure that you have the latest printer driver from the manufacturer's support site and delete and reinstall the printer making sure to set it as the Windows default printer. Now test again for A4 pages. -- Terry Farrell - MSWord MVP "Frank Martin" wrote in message ... I have Word2003 Yes it does, and all been working for a long time. Word said I should try the settings in "safe mode" which made no difference but it trashed all my special icons at the top of the page. I cannot get any change in the "Normal" template which is located in: "C:\Documents and Settings\Frank\Application Data\Microsoft\Templates\Normal.dot". When I open this folder there is always an extra blurred-out "~$Normal" file, even when Word is not running. When I open the "Normal" it produces a page and I can adjust settings such as fonts etc, but the changes cannot be saved and Word always reverts back to the old settings. Is this a pathological condition? I have tried restarting the computer but to no avail. "Suzanne S. Barnhill" wrote in message ... Does the active printer support A4? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... I have always set the page size to A4 but suddenly I cannot get this even though I have reloaded several times. Please help, Frank |
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#8
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
See http://word.mvps.org/FAQs/Customizat...alTemplate.htm (not
yet updated for Word 2007). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... Thanks, I got it working by reinstalling the printer software. But I stall have trouble changing the properties of the Normal.dot template. When I open Word2003 via Normal.dot and then change what I want, the changes do not stick. What is the correct way to change the details in Normal.dot? Regards, Frank wrote in message ... Delete the temp ~$normal file as it is an abandoned locking file from sometime when your system crashed whilst Word was open. Also, with all applications closed, go to the User temp folder and delete everything in it as it too should be empty. Then make sure that you have the latest printer driver from the manufacturer's support site and delete and reinstall the printer making sure to set it as the Windows default printer. Now test again for A4 pages. -- Terry Farrell - MSWord MVP "Frank Martin" wrote in message ... I have Word2003 Yes it does, and all been working for a long time. Word said I should try the settings in "safe mode" which made no difference but it trashed all my special icons at the top of the page. I cannot get any change in the "Normal" template which is located in: "C:\Documents and Settings\Frank\Application Data\Microsoft\Templates\Normal.dot". When I open this folder there is always an extra blurred-out "~$Normal" file, even when Word is not running. When I open the "Normal" it produces a page and I can adjust settings such as fonts etc, but the changes cannot be saved and Word always reverts back to the old settings. Is this a pathological condition? I have tried restarting the computer but to no avail. "Suzanne S. Barnhill" wrote in message ... Does the active printer support A4? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... I have always set the page size to A4 but suddenly I cannot get this even though I have reloaded several times. Please help, Frank |
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#9
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
Thanks, I changed the default font back to 10. Regards, Frank "Terry Farrell" wrote in message ... What properties are you trying to change? Normal.dot does not store all changes, some are stored in the registry. However, it is not usually necessary to open normal.dot itself. If you are changing the default font or paper sizes, you go to Format | Font, select the font and parameters required and then press the DEFAULT button at the bottom of the dialog. When you close Word, you will be prompted to Save changes to the Global template (but make sure that under Tools | Options | Save tab that the Prompt to save changes to normal is checked). This is similar for changing paragraph defaults (for normal style) or page settings. Terry "Frank Martin" wrote in message ... Thanks, I got it working by reinstalling the printer software. But I stall have trouble changing the properties of the Normal.dot template. When I open Word2003 via Normal.dot and then change what I want, the changes do not stick. What is the correct way to change the details in Normal.dot? Regards, Frank wrote in message ... Delete the temp ~$normal file as it is an abandoned locking file from sometime when your system crashed whilst Word was open. Also, with all applications closed, go to the User temp folder and delete everything in it as it too should be empty. Then make sure that you have the latest printer driver from the manufacturer's support site and delete and reinstall the printer making sure to set it as the Windows default printer. Now test again for A4 pages. -- Terry Farrell - MSWord MVP "Frank Martin" wrote in message ... I have Word2003 Yes it does, and all been working for a long time. Word said I should try the settings in "safe mode" which made no difference but it trashed all my special icons at the top of the page. I cannot get any change in the "Normal" template which is located in: "C:\Documents and Settings\Frank\Application Data\Microsoft\Templates\Normal.dot". When I open this folder there is always an extra blurred-out "~$Normal" file, even when Word is not running. When I open the "Normal" it produces a page and I can adjust settings such as fonts etc, but the changes cannot be saved and Word always reverts back to the old settings. Is this a pathological condition? I have tried restarting the computer but to no avail. "Suzanne S. Barnhill" wrote in message ... Does the active printer support A4? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... I have always set the page size to A4 but suddenly I cannot get this even though I have reloaded several times. Please help, Frank |
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#10
Posted to microsoft.public.word.newusers
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Loss of A4 page size.
Thanks, I have bookmarked this..
Frank "Suzanne S. Barnhill" wrote in message ... See http://word.mvps.org/FAQs/Customizat...alTemplate.htm (not yet updated for Word 2007). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... Thanks, I got it working by reinstalling the printer software. But I stall have trouble changing the properties of the Normal.dot template. When I open Word2003 via Normal.dot and then change what I want, the changes do not stick. What is the correct way to change the details in Normal.dot? Regards, Frank wrote in message ... Delete the temp ~$normal file as it is an abandoned locking file from sometime when your system crashed whilst Word was open. Also, with all applications closed, go to the User temp folder and delete everything in it as it too should be empty. Then make sure that you have the latest printer driver from the manufacturer's support site and delete and reinstall the printer making sure to set it as the Windows default printer. Now test again for A4 pages. -- Terry Farrell - MSWord MVP "Frank Martin" wrote in message ... I have Word2003 Yes it does, and all been working for a long time. Word said I should try the settings in "safe mode" which made no difference but it trashed all my special icons at the top of the page. I cannot get any change in the "Normal" template which is located in: "C:\Documents and Settings\Frank\Application Data\Microsoft\Templates\Normal.dot". When I open this folder there is always an extra blurred-out "~$Normal" file, even when Word is not running. When I open the "Normal" it produces a page and I can adjust settings such as fonts etc, but the changes cannot be saved and Word always reverts back to the old settings. Is this a pathological condition? I have tried restarting the computer but to no avail. "Suzanne S. Barnhill" wrote in message ... Does the active printer support A4? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Frank Martin" wrote in message ... I have always set the page size to A4 but suddenly I cannot get this even though I have reloaded several times. Please help, Frank |
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