Hello All,

I'm hoping one of you gurus can shed some light on this problem. When
a particular user creates or opens a document, the "white" blank page
is surrounded by extra-wide gray margins. It appears as though a white
text box was placed on a larger gray text box. It doesn't affect the
actual formatting on the page - it is basically an annoyance to the
user. The others users in the office are not experiencing the same
issue.

Among many things, we checked views, page layout settings, borders,
View | Options | Wrap to Window. We are currently in the process of
renaming the Normal.dot.

Any suggestions would be greatly appreciated!

Thanks so much!

M3boyz

This is the way Page Layout view usually looks. You can make the document
take up more of the gray background by increasing the zoom ratio.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

wrote in message
ups.com...
Hello All,

I'm hoping one of you gurus can shed some light on this problem. When
a particular user creates or opens a document, the "white" blank page
is surrounded by extra-wide gray margins. It appears as though a white
text box was placed on a larger gray text box. It doesn't affect the
actual formatting on the page - it is basically an annoyance to the
user. The others users in the office are not experiencing the same
issue.

Among many things, we checked views, page layout settings, borders,
View | Options | Wrap to Window. We are currently in the process of
renaming the Normal.dot.

Any suggestions would be greatly appreciated!

Thanks so much!

M3boyz

Hi Suzanne~

Thank you for your response. Unfortunately, zoom ratio was something
we checked as well. The view we are looking at is at 100% - with the
gray margins larger than normal. Also, at times when an existing doc
is opened, only the right gray area can be viewed and the "white page"
is placed all the way over to the left. The formatting is not affected
in the actual doc - but it's awkward for the user to work with because
the "visual" is off center.

Any other suggestions?

Thanks!

Under the View menu, what has a checkmark next to it? Page Layout or
Normal?

It sounds as though Page Layout (or Print Layout) view has been turned on
when you are accustomed to Normal View.


On 2/8/05 8:26 PM, "m3boyz" wrote:

Hi Suzanne~

Thank you for your response. Unfortunately, zoom ratio was something
we checked as well. The view we are looking at is at 100% - with the
gray margins larger than normal. Also, at times when an existing doc
is opened, only the right gray area can be viewed and the "white page"
is placed all the way over to the left. The formatting is not affected
in the actual doc - but it's awkward for the user to work with because
the "visual" is off center.

Any other suggestions?

Thanks!


--
Daiya Mitchell, MVP Mac/Word
Word FAQ: http://www.word.mvps.org/
MacWord Tips: http://www.word.mvps.org/MacWordNew/
What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/

No, the comments about centering suggest that Print Layout is the view in
question. The description sounds like what you'd get if the zoom were set to
Two Pages and you had only one.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Daiya Mitchell" wrote in message
.. .
Under the View menu, what has a checkmark next to it? Page Layout or
Normal?

It sounds as though Page Layout (or Print Layout) view has been turned on
when you are accustomed to Normal View.


On 2/8/05 8:26 PM, "m3boyz" wrote:

Hi Suzanne~

Thank you for your response. Unfortunately, zoom ratio was something
we checked as well. The view we are looking at is at 100% - with the
gray margins larger than normal. Also, at times when an existing doc
is opened, only the right gray area can be viewed and the "white page"
is placed all the way over to the left. The formatting is not affected
in the actual doc - but it's awkward for the user to work with because
the "visual" is off center.

Any other suggestions?

Thanks!


--
Daiya Mitchell, MVP Mac/Word
Word FAQ: http://www.word.mvps.org/
MacWord Tips: http://www.word.mvps.org/MacWordNew/
What's an MVP? A volunteer! Read the FAQ:
http://mvp.support.microsoft.com/

We've tried both views Print Layout (our typical view) and Normal View.
Also tried every zoom view ... we are using Word 2000, Windows NT with
Citrix.

Suzanne S. Barnhill wrote:
No, the comments about centering suggest that Print Layout is the
view in
question. The description sounds like what you'd get if the zoom were
set to
Two Pages and you had only one.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Daiya Mitchell" wrote in message
.. .
Under the View menu, what has a checkmark next to it? Page Layout
or
Normal?

It sounds as though Page Layout (or Print Layout) view has been
turned on
when you are accustomed to Normal View.


On 2/8/05 8:26 PM, "m3boyz" wrote:

Hi Suzanne~

Thank you for your response. Unfortunately, zoom ratio was
something
we checked as well. The view we are looking at is at 100% - with
the
gray margins larger than normal. Also, at times when an existing
doc
is opened, only the right gray area can be viewed and the "white
page"
is placed all the way over to the left. The formatting is not
affected
in the actual doc - but it's awkward for the user to work with
because
the "visual" is off center.

Any other suggestions?

Thanks!


--
Daiya Mitchell, MVP Mac/Word
Word FAQ: http://www.word.mvps.org/
MacWord Tips: http://www.word.mvps.org/MacWordNew/
What's an MVP? A volunteer! Read the FAQ:
http://mvp.support.microsoft.com/