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#1
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Page Setup Paper Source only tray option no letterhead, preprinte.
When I go in to a Word document and choose File, Page Setup, Paper Source I
only get Tray options. Before ugrading my server I used to have media types listed like preprinted and letterhead. Where do I go to get these options back? |
#2
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Page Setup Paper Source only tray option no letterhead, preprinte.
These come from the printer driver. Unless you have "forms" specified for
specific trays, you won't see this information. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sup37" wrote in message ... When I go in to a Word document and choose File, Page Setup, Paper Source I only get Tray options. Before ugrading my server I used to have media types listed like preprinted and letterhead. Where do I go to get these options back? |
#3
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Page Setup Paper Source only tray option no letterhead, prepri
I went to the HP site and downloaded the latest PCL 5e driver for Windows
Server 2003. I updated the driver on the server. I deleted that printer from my list of faxes and printers on my PC. I reinstalled the printer. It still doesn't give me the options of Preprinted, letterhead, etc from the Page setup box on a particular document. "Suzanne S. Barnhill" wrote: These come from the printer driver. Unless you have "forms" specified for specific trays, you won't see this information. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sup37" wrote in message ... When I go in to a Word document and choose File, Page Setup, Paper Source I only get Tray options. Before ugrading my server I used to have media types listed like preprinted and letterhead. Where do I go to get these options back? |
#4
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Page Setup Paper Source only tray option no letterhead, prepri
You have to define the forms in the printer Properties yourself. The printer
driver has no way of knowing what kind of paper you plan to put in each tray. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sup37" wrote in message ... I went to the HP site and downloaded the latest PCL 5e driver for Windows Server 2003. I updated the driver on the server. I deleted that printer from my list of faxes and printers on my PC. I reinstalled the printer. It still doesn't give me the options of Preprinted, letterhead, etc from the Page setup box on a particular document. "Suzanne S. Barnhill" wrote: These come from the printer driver. Unless you have "forms" specified for specific trays, you won't see this information. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sup37" wrote in message ... When I go in to a Word document and choose File, Page Setup, Paper Source I only get Tray options. Before ugrading my server I used to have media types listed like preprinted and letterhead. Where do I go to get these options back? |
#5
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Page Setup Paper Source only tray option no letterhead, prepri
Maybe I am not being clear.
I have updated the printer driver. On the printer I have associated Letterhead with Tray 3 and Preprinted with Tray 2. When I open a document in Word 2003, I click on the file menu, then the Page Setup option, click on the Paper tab and then try to set the Paper Source. It used to be I would be able to pick Letterhead or Preprinted on either the First Page or Other page. Now I only have the Tray1, Tray2 or Tray3 options. I can when printing the document go into the Printer Properties and pick Preprinted or Letterhead but that becomes the default for the next document which might require a different form and then must be reset again. As it was, I just needed to associate a Word Document with a type of media and wherever I pointed the trays on the printer it would follow. I would like to get the option back for each particular document. Thank you. "Suzanne S. Barnhill" wrote: These come from the printer driver. Unless you have "forms" specified for specific trays, you won't see this information. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sup37" wrote in message ... When I go in to a Word document and choose File, Page Setup, Paper Source I only get Tray options. Before ugrading my server I used to have media types listed like preprinted and letterhead. Where do I go to get these options back? |
#6
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Page Setup Paper Source only tray option no letterhead, prepri
I too am having the very same problem. One day it's there the next day it's
gone. It's actually the reason I came to this site. How can a driver just change without any other intervention? Why would it take away options that were once there? Why won't it keep the options available? It's not as simple as a print driver. -- Anne Maxwell Workman Nydegger SLC, UT "Sup37" wrote: Maybe I am not being clear. I have updated the printer driver. On the printer I have associated Letterhead with Tray 3 and Preprinted with Tray 2. When I open a document in Word 2003, I click on the file menu, then the Page Setup option, click on the Paper tab and then try to set the Paper Source. It used to be I would be able to pick Letterhead or Preprinted on either the First Page or Other page. Now I only have the Tray1, Tray2 or Tray3 options. I can when printing the document go into the Printer Properties and pick Preprinted or Letterhead but that becomes the default for the next document which might require a different form and then must be reset again. As it was, I just needed to associate a Word Document with a type of media and wherever I pointed the trays on the printer it would follow. I would like to get the option back for each particular document. Thank you. "Suzanne S. Barnhill" wrote: These come from the printer driver. Unless you have "forms" specified for specific trays, you won't see this information. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sup37" wrote in message ... When I go in to a Word document and choose File, Page Setup, Paper Source I only get Tray options. Before ugrading my server I used to have media types listed like preprinted and letterhead. Where do I go to get these options back? |
#7
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Page Setup Paper Source only tray option no letterhead, prepri
Anne,
I just sent a solution that worked for me and posted it to this thread. "AMaxwell" wrote: I too am having the very same problem. One day it's there the next day it's gone. It's actually the reason I came to this site. How can a driver just change without any other intervention? Why would it take away options that were once there? Why won't it keep the options available? It's not as simple as a print driver. -- Anne Maxwell Workman Nydegger SLC, UT "Sup37" wrote: Maybe I am not being clear. I have updated the printer driver. On the printer I have associated Letterhead with Tray 3 and Preprinted with Tray 2. When I open a document in Word 2003, I click on the file menu, then the Page Setup option, click on the Paper tab and then try to set the Paper Source. It used to be I would be able to pick Letterhead or Preprinted on either the First Page or Other page. Now I only have the Tray1, Tray2 or Tray3 options. I can when printing the document go into the Printer Properties and pick Preprinted or Letterhead but that becomes the default for the next document which might require a different form and then must be reset again. As it was, I just needed to associate a Word Document with a type of media and wherever I pointed the trays on the printer it would follow. I would like to get the option back for each particular document. Thank you. "Suzanne S. Barnhill" wrote: These come from the printer driver. Unless you have "forms" specified for specific trays, you won't see this information. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sup37" wrote in message ... When I go in to a Word document and choose File, Page Setup, Paper Source I only get Tray options. Before ugrading my server I used to have media types listed like preprinted and letterhead. Where do I go to get these options back? |
#8
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Page Setup Paper Source only tray option no letterhead, preprinte.
I have been dogging this question for two days. HP tech couldn't help, but
just got off the phone with a Microsoft tech who did. Here is the solution that worked for me. Some of the steps sound redundant but do them in order anyway. First, go to Start, Printers and Faxes. Right click on your printer and choose Printing Preferences. Click on the Paper/Quality tab. Check that Source is Automatically Select and Type is anything. I left it at Bond. Click on OK. It will hourglass for a while. When it finishes you will be back at the Printer and Faxes window, just close it out. Next open your document. Click on File, Print. Be sure your printer is displayed. Click on the Properties button Click on the Paper/Quality tab. Once again be sure that Source is Automatically Select and Type is anything. Again I left it at Bond. Click on OK. Go back into your document and go to File, Page Setup. Scroll down on the Paper Source listings and past the tray stuff, you should find your Bond, Preprinted, Letterhead all nicely listed. Hope this works for you. "Sup37" wrote: When I go in to a Word document and choose File, Page Setup, Paper Source I only get Tray options. Before ugrading my server I used to have media types listed like preprinted and letterhead. Where do I go to get these options back? |
#9
Posted to microsoft.public.word.docmanagement
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Page Setup Paper Source only tray option no letterhead, preprinte.
Thanks for the feedback. I'm sure that will be helpful to other users.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sup37" wrote in message ... I have been dogging this question for two days. HP tech couldn't help, but just got off the phone with a Microsoft tech who did. Here is the solution that worked for me. Some of the steps sound redundant but do them in order anyway. First, go to Start, Printers and Faxes. Right click on your printer and choose Printing Preferences. Click on the Paper/Quality tab. Check that Source is Automatically Select and Type is anything. I left it at Bond. Click on OK. It will hourglass for a while. When it finishes you will be back at the Printer and Faxes window, just close it out. Next open your document. Click on File, Print. Be sure your printer is displayed. Click on the Properties button Click on the Paper/Quality tab. Once again be sure that Source is Automatically Select and Type is anything. Again I left it at Bond. Click on OK. Go back into your document and go to File, Page Setup. Scroll down on the Paper Source listings and past the tray stuff, you should find your Bond, Preprinted, Letterhead all nicely listed. Hope this works for you. "Sup37" wrote: When I go in to a Word document and choose File, Page Setup, Paper Source I only get Tray options. Before ugrading my server I used to have media types listed like preprinted and letterhead. Where do I go to get these options back? |
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