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#1
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Why constantly prompted to save Normal.dot when exiting Outlook?
Apparently I didn't save my changes to the Normal.dot template at some point
in Outlook. Anytime I exit Outlook it prompts to sdave the Normal.dot template each time. Is there something I can do in Word to the template so that this will stop? |
#2
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You may get advice to change your settings so you no longer see this
message. That can be done but this is like advice to take the batteries out of your three smoke detectors because they keep buzzing and you don't know why. It is essential that you have a good virus detection/elimination program on your computer if you are connected to the Internet. (but see the third paragraph about Norton AV) The message "Changes have been made that affect the global template - normal. Do you wish to save those changes?" is an important warning. It suppplements your virus detector and handles other potential problems. Its display means that changes have been made, whether you intended to make changes or not. You can also get it when your template has been altered by a poorly written Add-In program or by a virus. The reason for the message being shown repeatedly is almost always a poorly written Add-In. The Norton AV Office Plug-In seems to be the most frequent offender recently, but that can change as some other poorly written program comes on the market. Other offenders include the MS Works Suite Add-In, EZ-Photo, Scansoft, and Adobe Acrobat. These all install Add-Ins that mess with your normal.dot when they shouldn't do so and don't need to do so. Some of these are .dot files, others are installed. See URL: http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm for instructions on seeing what Add-Ins you have. (Having Add-Ins is not a bad thing. I run Word with 15 Add-Ins, most of which I wrote myself.) Start with the Add-Ins I've noted. If you have any of them, decide whether they are worth the annoyance they are causing you. Probably they are not. Disable any that are not worth the candle. Restart Word and see if your problem is gone. If not... If you start Word using Start = Run: Winword.exe /a you'll end up with Word out of the box loading without your saved normal.dot file, with no macros and no Add-Ins. You may notice that it loads much more quickly than you are used to seing. When you close it, you won't get the "normal.dot" prompt. Doing this may fix the problem, by itself, but probably will not. Generally, it is a diagnostic, not a fix. So, what you need to do is disable all of your Add-Ins (don't delete them). Start by moving .dot files out of your Word Startup folder, one-by-one, with Word closed. Restart Word and see if that Add-In caused the problem. If not, put it back in and take the next one out. (You can put them in a sub-folder of your Startup folder.) If none of them are the problem, move to the .com Add-Ins that have to be uninstalled. If your offender is not on my list, please write back and let us know which one caused your problems. Write to the company that put out the Add-In with a complaint, and possibly a bill for your time. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "thaynes" wrote in message ... Apparently I didn't save my changes to the Normal.dot template at some point in Outlook. Anytime I exit Outlook it prompts to sdave the Normal.dot template each time. Is there something I can do in Word to the template so that this will stop? |
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