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#1
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Word 2003 on WindowsXP changes video color quality
I have a client with both WP12 and Microsoft Word 2003 (Not the entire office
pack). Everytime she runs Word her monitor switches from her current colors (16 bit i believe) to 8bit. Once she cloes word the colors quality bit switches back to the normal one. Does anyone have a clue why it would do this? Its driving me nuts. Thanks! |
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#2
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Word 2003 on WindowsXP changes video color quality
Word can be a bit fussy about screen drivers, so your first option is to
update the screen driver to the latest. If that doesn't fix it reduce the display's hardware acceleration. However, are you sure that the screen is switching to 8 bit? Have you checked the display properties when this occurs? What are the symptoms? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org MonsterTech wrote: I have a client with both WP12 and Microsoft Word 2003 (Not the entire office pack). Everytime she runs Word her monitor switches from her current colors (16 bit i believe) to 8bit. Once she cloes word the colors quality bit switches back to the normal one. Does anyone have a clue why it would do this? Its driving me nuts. Thanks! |
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#3
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Word 2003 on WindowsXP changes video color quality
I guess I can update the intel video driver. Yes I am sure I click on display
properties on the desktop and the colors is set to 8bit (forgive me I'm not in front of the pc that does this). The screen goes black for a sec like its changing when I open Word. Then the display is 8bit. When I close Word it goes back and then changes back to the bit it was at before I opened. I've verified it with display properties so I know I'm not going crazy. "Graham Mayor" wrote: Word can be a bit fussy about screen drivers, so your first option is to update the screen driver to the latest. If that doesn't fix it reduce the display's hardware acceleration. However, are you sure that the screen is switching to 8 bit? Have you checked the display properties when this occurs? What are the symptoms? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org MonsterTech wrote: I have a client with both WP12 and Microsoft Word 2003 (Not the entire office pack). Everytime she runs Word her monitor switches from her current colors (16 bit i believe) to 8bit. Once she cloes word the colors quality bit switches back to the normal one. Does anyone have a clue why it would do this? Its driving me nuts. Thanks! |
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#4
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Word 2003 on WindowsXP changes video color quality
Some Intel video drivers have been a bit naff. The more recent ones are
better. Let's hope that this fixes the problem. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org MonsterTech wrote: I guess I can update the intel video driver. Yes I am sure I click on display properties on the desktop and the colors is set to 8bit (forgive me I'm not in front of the pc that does this). The screen goes black for a sec like its changing when I open Word. Then the display is 8bit. When I close Word it goes back and then changes back to the bit it was at before I opened. I've verified it with display properties so I know I'm not going crazy. "Graham Mayor" wrote: Word can be a bit fussy about screen drivers, so your first option is to update the screen driver to the latest. If that doesn't fix it reduce the display's hardware acceleration. However, are you sure that the screen is switching to 8 bit? Have you checked the display properties when this occurs? What are the symptoms? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org MonsterTech wrote: I have a client with both WP12 and Microsoft Word 2003 (Not the entire office pack). Everytime she runs Word her monitor switches from her current colors (16 bit i believe) to 8bit. Once she cloes word the colors quality bit switches back to the normal one. Does anyone have a clue why it would do this? Its driving me nuts. Thanks! |
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#5
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Word 2003 on WindowsXP changes video color quality
Any suggestions if that dont work?
"Graham Mayor" wrote: Some Intel video drivers have been a bit naff. The more recent ones are better. Let's hope that this fixes the problem. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org MonsterTech wrote: I guess I can update the intel video driver. Yes I am sure I click on display properties on the desktop and the colors is set to 8bit (forgive me I'm not in front of the pc that does this). The screen goes black for a sec like its changing when I open Word. Then the display is 8bit. When I close Word it goes back and then changes back to the bit it was at before I opened. I've verified it with display properties so I know I'm not going crazy. "Graham Mayor" wrote: Word can be a bit fussy about screen drivers, so your first option is to update the screen driver to the latest. If that doesn't fix it reduce the display's hardware acceleration. However, are you sure that the screen is switching to 8 bit? Have you checked the display properties when this occurs? What are the symptoms? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org MonsterTech wrote: I have a client with both WP12 and Microsoft Word 2003 (Not the entire office pack). Everytime she runs Word her monitor switches from her current colors (16 bit i believe) to 8bit. Once she cloes word the colors quality bit switches back to the normal one. Does anyone have a clue why it would do this? Its driving me nuts. Thanks! |
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#6
Posted to microsoft.public.word.docmanagement
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Word 2003 on WindowsXP changes video color quality
I think we should cross that bridge if we come to it, but I have not seen
this particular problem before. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org MonsterTech wrote: Any suggestions if that dont work? "Graham Mayor" wrote: Some Intel video drivers have been a bit naff. The more recent ones are better. Let's hope that this fixes the problem. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org MonsterTech wrote: I guess I can update the intel video driver. Yes I am sure I click on display properties on the desktop and the colors is set to 8bit (forgive me I'm not in front of the pc that does this). The screen goes black for a sec like its changing when I open Word. Then the display is 8bit. When I close Word it goes back and then changes back to the bit it was at before I opened. I've verified it with display properties so I know I'm not going crazy. "Graham Mayor" wrote: Word can be a bit fussy about screen drivers, so your first option is to update the screen driver to the latest. If that doesn't fix it reduce the display's hardware acceleration. However, are you sure that the screen is switching to 8 bit? Have you checked the display properties when this occurs? What are the symptoms? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org MonsterTech wrote: I have a client with both WP12 and Microsoft Word 2003 (Not the entire office pack). Everytime she runs Word her monitor switches from her current colors (16 bit i believe) to 8bit. Once she cloes word the colors quality bit switches back to the normal one. Does anyone have a clue why it would do this? Its driving me nuts. Thanks! |
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