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#1
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When I type a comma (,) or semicolon (;) in a Word document...
......it shuts down. I don't know what happened, it was working fine before.
When I'm typing in a Word (2000 version) document and I enter a comma or semicolon, an error message appears and then closes/shuts down when I close the box. How do I get Word back to working normal again? And here's something more weird... When I enter a comma within a series of #'s, there seems to be no problem. It seems to be only when I'm entering a comma in between words which causes the Error Message to appear. Help! Oh, I have Windows XP Professional as the operating system. |
#2
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See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: .....it shuts down. I don't know what happened, it was working fine before. When I'm typing in a Word (2000 version) document and I enter a comma or semicolon, an error message appears and then closes/shuts down when I close the box. How do I get Word back to working normal again? And here's something more weird... When I enter a comma within a series of #'s, there seems to be no problem. It seems to be only when I'm entering a comma in between words which causes the Error Message to appear. Help! Oh, I have Windows XP Professional as the operating system. |
#3
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So basically, what should I do? Thanks for the website, I just want to be
sure I don't mess things up. So if you could break it down for me, that would help a lot. Anyone else, please chime in. Thanks. Stan "Graham Mayor" wrote: See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: .....it shuts down. I don't know what happened, it was working fine before. When I'm typing in a Word (2000 version) document and I enter a comma or semicolon, an error message appears and then closes/shuts down when I close the box. How do I get Word back to working normal again? And here's something more weird... When I enter a comma within a series of #'s, there seems to be no problem. It seems to be only when I'm entering a comma in between words which causes the Error Message to appear. Help! Oh, I have Windows XP Professional as the operating system. |
#4
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You should follow the suggestions in those articles, for a start.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stan" wrote in message ... So basically, what should I do? Thanks for the website, I just want to be sure I don't mess things up. So if you could break it down for me, that would help a lot. Anyone else, please chime in. Thanks. Stan "Graham Mayor" wrote: See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: .....it shuts down. I don't know what happened, it was working fine before. When I'm typing in a Word (2000 version) document and I enter a comma or semicolon, an error message appears and then closes/shuts down when I close the box. How do I get Word back to working normal again? And here's something more weird... When I enter a comma within a series of #'s, there seems to be no problem. It seems to be only when I'm entering a comma in between words which causes the Error Message to appear. Help! Oh, I have Windows XP Professional as the operating system. |
#5
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Ok. I followed all the instructions in that link. It still didn't elimate
the problem. I didn't find any files containing (~$*do?) and I deleted any files in C:\Windows\Temp folder. I realize now that it's not the semicolon that's giving me problems, but it's the colon ( and the comma (,). Thanks for your help thus far. Stan "Suzanne S. Barnhill" wrote: You should follow the suggestions in those articles, for a start. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stan" wrote in message ... So basically, what should I do? Thanks for the website, I just want to be sure I don't mess things up. So if you could break it down for me, that would help a lot. Anyone else, please chime in. Thanks. Stan "Graham Mayor" wrote: See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: .....it shuts down. I don't know what happened, it was working fine before. When I'm typing in a Word (2000 version) document and I enter a comma or semicolon, an error message appears and then closes/shuts down when I close the box. How do I get Word back to working normal again? And here's something more weird... When I enter a comma within a series of #'s, there seems to be no problem. It seems to be only when I'm entering a comma in between words which causes the Error Message to appear. Help! Oh, I have Windows XP Professional as the operating system. |
#6
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The temporary files are normally hidden - you need to set Windows Explorer
to display hidden files before you can delete them. Any time Word crashes these files are left behind. Their presence may be malign, but removal while desirable may not correct the problem. If you are using an operating system since Windows ME, the temporary folder is in your user area C:\Documents and Settings\user name\Local Settings\Temp This is explained in the web page Problems such as you are experiencing are rarely caused by the software, but are the result of outside influence which is why the original suggestions were made. Did you start Word in safe mode as suggested in the http://word.mvps.org/FAQs/AppErrors/...peningWord.htm page? Did that fix it? If so one of other of the suggestions in that page will correct it permanently. If not the problem goes deeper. You could then start by repairing Word, but you might look to virus or spyware related problems. But eliminate the obvious first. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: Ok. I followed all the instructions in that link. It still didn't elimate the problem. I didn't find any files containing (~$*do?) and I deleted any files in C:\Windows\Temp folder. I realize now that it's not the semicolon that's giving me problems, but it's the colon ( and the comma (,). Thanks for your help thus far. Stan "Suzanne S. Barnhill" wrote: You should follow the suggestions in those articles, for a start. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stan" wrote in message ... So basically, what should I do? Thanks for the website, I just want to be sure I don't mess things up. So if you could break it down for me, that would help a lot. Anyone else, please chime in. Thanks. Stan "Graham Mayor" wrote: See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: .....it shuts down. I don't know what happened, it was working fine before. When I'm typing in a Word (2000 version) document and I enter a comma or semicolon, an error message appears and then closes/shuts down when I close the box. How do I get Word back to working normal again? And here's something more weird... When I enter a comma within a series of #'s, there seems to be no problem. It seems to be only when I'm entering a comma in between words which causes the Error Message to appear. Help! Oh, I have Windows XP Professional as the operating system. |
#7
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It seems to be working now. I started with the /a switch and it seems to be
ok. After that I didn't use the switch and it still works. Don't know how it's fixed (?), but for now it works. Thanks for your help. Stan "Graham Mayor" wrote: The temporary files are normally hidden - you need to set Windows Explorer to display hidden files before you can delete them. Any time Word crashes these files are left behind. Their presence may be malign, but removal while desirable may not correct the problem. If you are using an operating system since Windows ME, the temporary folder is in your user area C:\Documents and Settings\user name\Local Settings\Temp This is explained in the web page Problems such as you are experiencing are rarely caused by the software, but are the result of outside influence which is why the original suggestions were made. Did you start Word in safe mode as suggested in the http://word.mvps.org/FAQs/AppErrors/...peningWord.htm page? Did that fix it? If so one of other of the suggestions in that page will correct it permanently. If not the problem goes deeper. You could then start by repairing Word, but you might look to virus or spyware related problems. But eliminate the obvious first. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: Ok. I followed all the instructions in that link. It still didn't elimate the problem. I didn't find any files containing (~$*do?) and I deleted any files in C:\Windows\Temp folder. I realize now that it's not the semicolon that's giving me problems, but it's the colon ( and the comma (,). Thanks for your help thus far. Stan "Suzanne S. Barnhill" wrote: You should follow the suggestions in those articles, for a start. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stan" wrote in message ... So basically, what should I do? Thanks for the website, I just want to be sure I don't mess things up. So if you could break it down for me, that would help a lot. Anyone else, please chime in. Thanks. Stan "Graham Mayor" wrote: See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: .....it shuts down. I don't know what happened, it was working fine before. When I'm typing in a Word (2000 version) document and I enter a comma or semicolon, an error message appears and then closes/shuts down when I close the box. How do I get Word back to working normal again? And here's something more weird... When I enter a comma within a series of #'s, there seems to be no problem. It seems to be only when I'm entering a comma in between words which causes the Error Message to appear. Help! Oh, I have Windows XP Professional as the operating system. |
#8
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Sometimes just starting Word in Safe Mode seems to kickstart the Registry
somehow, so that that's all that's required to solve the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stan" wrote in message ... It seems to be working now. I started with the /a switch and it seems to be ok. After that I didn't use the switch and it still works. Don't know how it's fixed (?), but for now it works. Thanks for your help. Stan "Graham Mayor" wrote: The temporary files are normally hidden - you need to set Windows Explorer to display hidden files before you can delete them. Any time Word crashes these files are left behind. Their presence may be malign, but removal while desirable may not correct the problem. If you are using an operating system since Windows ME, the temporary folder is in your user area C:\Documents and Settings\user name\Local Settings\Temp This is explained in the web page Problems such as you are experiencing are rarely caused by the software, but are the result of outside influence which is why the original suggestions were made. Did you start Word in safe mode as suggested in the http://word.mvps.org/FAQs/AppErrors/...peningWord.htm page? Did that fix it? If so one of other of the suggestions in that page will correct it permanently. If not the problem goes deeper. You could then start by repairing Word, but you might look to virus or spyware related problems. But eliminate the obvious first. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: Ok. I followed all the instructions in that link. It still didn't elimate the problem. I didn't find any files containing (~$*do?) and I deleted any files in C:\Windows\Temp folder. I realize now that it's not the semicolon that's giving me problems, but it's the colon ( and the comma (,). Thanks for your help thus far. Stan "Suzanne S. Barnhill" wrote: You should follow the suggestions in those articles, for a start. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stan" wrote in message ... So basically, what should I do? Thanks for the website, I just want to be sure I don't mess things up. So if you could break it down for me, that would help a lot. Anyone else, please chime in. Thanks. Stan "Graham Mayor" wrote: See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stan wrote: .....it shuts down. I don't know what happened, it was working fine before. When I'm typing in a Word (2000 version) document and I enter a comma or semicolon, an error message appears and then closes/shuts down when I close the box. How do I get Word back to working normal again? And here's something more weird... When I enter a comma within a series of #'s, there seems to be no problem. It seems to be only when I'm entering a comma in between words which causes the Error Message to appear. Help! Oh, I have Windows XP Professional as the operating system. |
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