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#1
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word will not open
When I try to open Word 2000 it begins to open I even see a blank page, at
the bottem it indicates it is requesting a virus scan, then I get the error message that it has encountered a problem and must close. |
#2
Posted to microsoft.public.word.docmanagement
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word will not open
Try the remedies shown he
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Herb Tyson MS MVP http://www.herbtyson.com Please respond in the newsgroups so everyone can follow along. "leonardearl" wrote in message news When I try to open Word 2000 it begins to open I even see a blank page, at the bottem it indicates it is requesting a virus scan, then I get the error message that it has encountered a problem and must close. |
#3
Posted to microsoft.public.word.docmanagement
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word will not open
The virus scan message comes not from Word but from linked anti-virus
software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org leonardearl wrote: When I try to open Word 2000 it begins to open I even see a blank page, at the bottem it indicates it is requesting a virus scan, then I get the error message that it has encountered a problem and must close. |
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