[Kim K]

I have a problem in which a word.doc was sent via outlook but when trying to
open takes word up to 2 minutes to open, giving the message that "the
Document filename caused a serious error the last time it was opened......"
but this document is not in the disabled items list as suggested on the help
screen. MS help and support KB286017 says "Note Although a file is enabled,
the program may still not be able to open it. The file may still cause
serious errors." with no corection....


This does not happen to all outlook attachments but from 2 specific users.
I can not figure out if it is our machine or the senders, however the same
document opened on multiple 2007 or 2003 computers takes a long time, but
other documents do not.

Any help or ideas?

Thank you!
--
Thanks,
Kim