[Tom Storer]

I'm using Microsoft Word 2003 SP on Windows XP. In the last day or two I've
noticed that the Undo command no longer works. When I enter text, for
example, in my Word document:

- The Undo icon on the Standard toolbar becomes available, but when I move
the mouse to the icon to click it, the icon grays out (becomes the Can't Undo
icon) as soon as the insertion point moves above the page.

- When I open the Edit menu, the Undo command is grayed out and displays
"Can't Undo."

- When I attempt Ctrl + Z, it has no effect and the Undo icon on the toolbar
immediately becomes grayed out.

I'm using the same installed version of Word that I have for quite some time
and have never had this problem before.

Has anyone else had this problem and discovered a solution?

Thanks,

Tom Storer

[Cindy M.]

Hi ?B?VG9tIFN0b3Jlcg==?=,

I'm using Microsoft Word 2003 SP on Windows XP. In the last day or two I've
noticed that the Undo command no longer works. When I enter text, for
example, in my Word document:

- The Undo icon on the Standard toolbar becomes available, but when I move
the mouse to the icon to click it, the icon grays out (becomes the Can't Undo
icon) as soon as the insertion point moves above the page.

- When I open the Edit menu, the Undo command is grayed out and displays
"Can't Undo."

- When I attempt Ctrl + Z, it has no effect and the Undo icon on the toolbar
immediately becomes grayed out.

I'm using the same installed version of Word that I have for quite some time
and have never had this problem before.

Has anyone else had this problem and discovered a solution?

Never heard of it, before. My first thought is you have an Addin (or macro
virus) that's clearing the Undo buffer. If you hold down CTRL when starting Word
to go into Safe Mode does the problem go away for the duration of that session?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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