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#1
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Autotext confusion
Hi
I hope someone can help me as this is driving me nuts. At work we use document imaging software, and I've been asked to set up letter templates in tat software. They are MSWord templates which pull in information from the imaging software, such as client's name, address, reference and so on. Because we process state benefits, we need to ask for a lot of proof of what we are being told be customers. The list is a long one, so I've set up autotext to speed things up. Proof of ID, for example, uses the keyword 'proof.' Very straightforward. The problem that I'm struggling with is that only myself and a colleague who's been working with me seem to be able to get this to work either in Word proper, or in the piggybacked Word / imaging system. I've put the keywords and text into the main Normal.dot and in the documents themselves. Yet somehow my colleague still gets old versions of the text and no-one else gets anything. We're server-based so I can't see that it's down to, say, individual PC's, but am stumped. Does this make any sense at all, and if so, does anyone have any advice? Thanks in advance Steve |
#2
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Autotext confusion
Should have said: it's Word 2000.
Thanks |
#3
Posted to microsoft.public.word.docmanagement
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Autotext confusion
I think your problem is related to this:
I've put the keywords and text into the main Normal.dot and in the documents themselves. First point: AutoText entries can't be stored in documents, only in templates. Second point: Normal.dot is specific to your computer. Other computers have their own Normal.dot. Somehow your one colleague has an old set of entries in his Normal.dot (maybe from an earlier test), and nobody else has them at all. If you've set up some kind of "shared" Normal.dot, that isn't going to work, either (http://support.microsoft.com/?kbid=811468 explains why). Here's how to get this to work: Create a different template with a different name. Use the Organizer (in Tools Templates & Add-Ins, click the Organizer button) to copy the AutoText entries for your application into the new template. Store that template in the Startup folder for Word on your computer (by default that's at %appdata%\microsoft\word\STARTUP but it could have been defined to be somewhere else, so check the Tools Options File Locations dialog). Now you can use the Organizer again to remove the AutoText entries for your application from your Normal.dot. The ones from the new template will be available in all documents (any template stored in the Startup folder is "global" to all of Word). Now copy the new template, and send it to all the other computers with instructions to store it in their Startup folder. For more background, see http://www.word.mvps.org/FAQs/Custom...n/AutoText.htm. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. Cranky wrote: Hi I hope someone can help me as this is driving me nuts. At work we use document imaging software, and I've been asked to set up letter templates in tat software. They are MSWord templates which pull in information from the imaging software, such as client's name, address, reference and so on. Because we process state benefits, we need to ask for a lot of proof of what we are being told be customers. The list is a long one, so I've set up autotext to speed things up. Proof of ID, for example, uses the keyword 'proof.' Very straightforward. The problem that I'm struggling with is that only myself and a colleague who's been working with me seem to be able to get this to work either in Word proper, or in the piggybacked Word / imaging system. I've put the keywords and text into the main Normal.dot and in the documents themselves. Yet somehow my colleague still gets old versions of the text and no-one else gets anything. We're server-based so I can't see that it's down to, say, individual PC's, but am stumped. Does this make any sense at all, and if so, does anyone have any advice? Thanks in advance Steve |
#4
Posted to microsoft.public.word.docmanagement
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Autotext confusion
Uh, I'm an idiot. I've worked out what I hadn't done. Sorry to have
bothered everyone. Cheer S |
#5
Posted to microsoft.public.word.docmanagement
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Autotext confusion
Jay Freedman wrote:
Here's how to get this to work: Create a different template with a different name. Use the Organizer (in Tools Templates & Add-Ins, click the Organizer button) to copy the AutoText entries for your application into the new template. Store that template in the Startup folder for Word on your computer (by default that's at %appdata%\microsoft\word\STARTUP but it could have been defined to be somewhere else, so check the Tools Options File Locations dialog). Now you can use the Organizer again to remove the AutoText entries for your application from your Normal.dot. The ones from the new template will be available in all documents (any template stored in the Startup folder is "global" to all of Word). Yeah, I got it sorted. Thank you for replying. Best S |
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