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Microsoft Visual C++ Runtime Library Runtime Error!
Everytime I shut down word XP, I get the following message.
Microsoft Visual C++ Runtime Library Runtime Error Program: C:\Program Files\Microsoft Office\Office10\Winword.exe This Application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information. I have searched through the posts and I have read and followed the article about Runtime errors. I have no Com addins. I have only one macro and it is from Avery. I had it before the problem and I feel fairly sure it is not the culprit. I have changed my Macro security to Medium and readded the the macros. No extras. I even downloaded process explorer, bit I am not sure what to do with it. However, nothing it reports seem out of the ordinary. Anyone have any idea what is going on. Usually after the Runtime Error, when I open Word again, it reports that something has been done to normal.dot, so I followed Article 291352 to fix the prompt for changes to global template. Also, the recovery window is there with the last file I was working on. |
#3
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Microsoft Visual C++ Runtime Library Runtime Error!
I wish it were that simple. I have used McAfee Enterprise, Trend Micro
HouseCall, and Kasperky and all come back clean. Not a virus. I also disabled Avery and still get the same problem. I just want to scream. "John McGhie [MVP - Word and Word Macinto" wrote: Hi Steve: You've got a virus, almost certainly :-) Run a deep virus scan. It may be an error in the Avery macro, but it's more likely to be a virus. Cheers On 30/3/06 7:31 AM, in article , "Steve Young" wrote: Everytime I shut down word XP, I get the following message. Microsoft Visual C++ Runtime Library Runtime Error Program: C:\Program Files\Microsoft Office\Office10\Winword.exe This Application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information. I have searched through the posts and I have read and followed the article about Runtime errors. I have no Com addins. I have only one macro and it is from Avery. I had it before the problem and I feel fairly sure it is not the culprit. I have changed my Macro security to Medium and readded the the macros. No extras. I even downloaded process explorer, bit I am not sure what to do with it. However, nothing it reports seem out of the ordinary. Anyone have any idea what is going on. Usually after the Runtime Error, when I open Word again, it reports that something has been done to normal.dot, so I followed Article 291352 to fix the prompt for changes to global template. Also, the recovery window is there with the last file I was working on. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
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