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#1
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Why are page numbers in TOC lost when document is emailed
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#2
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Possibly because the recipient opened the document directly from the
attachment, and it was displayed in Reading Layout view? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jessica" wrote in message ... Why are page numbers in TOC lost when document is emailed |
#3
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I'm having the same issue. Is there a way to rectify this so that the
recipient see the correct TOC? "Suzanne S. Barnhill" wrote: Possibly because the recipient opened the document directly from the attachment, and it was displayed in Reading Layout view? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jessica" wrote in message ... Why are page numbers in TOC lost when document is emailed |
#4
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There are three approaches to this:
1. Suggest that recipients save the document to the HD before opening it instead of opening it directly from the attachment; it will then not open in Reading Layout View. 2. Suggest that recipients disable Reading Layout view (Tools | Options | General); some of them may thank you for the information on how to do this. 3. Suggest that recipients, after opening in Reading Layout view and switching to another view, click in the TOC and press F9 to update it. Note that all these are actions that must be taken at the recipient's end. There is nothing *you* can do to make the document open correctly on the recipient's machine; you can only make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I'm having the same issue. Is there a way to rectify this so that the recipient see the correct TOC? "Suzanne S. Barnhill" wrote: Possibly because the recipient opened the document directly from the attachment, and it was displayed in Reading Layout view? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jessica" wrote in message ... Why are page numbers in TOC lost when document is emailed |
#5
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I sent the attachment as is and unchecked the "Allow starting in Reading
Layout" box in the General tab under ToolsGeneral. Will that work for the recipient or does only work from the Word program on my machine? "Suzanne S. Barnhill" wrote: There are three approaches to this: 1. Suggest that recipients save the document to the HD before opening it instead of opening it directly from the attachment; it will then not open in Reading Layout View. 2. Suggest that recipients disable Reading Layout view (Tools | Options | General); some of them may thank you for the information on how to do this. 3. Suggest that recipients, after opening in Reading Layout view and switching to another view, click in the TOC and press F9 to update it. Note that all these are actions that must be taken at the recipient's end. There is nothing *you* can do to make the document open correctly on the recipient's machine; you can only make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I'm having the same issue. Is there a way to rectify this so that the recipient see the correct TOC? "Suzanne S. Barnhill" wrote: Possibly because the recipient opened the document directly from the attachment, and it was displayed in Reading Layout view? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jessica" wrote in message ... Why are page numbers in TOC lost when document is emailed |
#6
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That's a local setting. They have to have it unchecked for it to do any
good. As I said (and I thought I had made it plenty clear), your only recourse is to make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I sent the attachment as is and unchecked the "Allow starting in Reading Layout" box in the General tab under ToolsGeneral. Will that work for the recipient or does only work from the Word program on my machine? "Suzanne S. Barnhill" wrote: There are three approaches to this: 1. Suggest that recipients save the document to the HD before opening it instead of opening it directly from the attachment; it will then not open in Reading Layout View. 2. Suggest that recipients disable Reading Layout view (Tools | Options | General); some of them may thank you for the information on how to do this. 3. Suggest that recipients, after opening in Reading Layout view and switching to another view, click in the TOC and press F9 to update it. Note that all these are actions that must be taken at the recipient's end. There is nothing *you* can do to make the document open correctly on the recipient's machine; you can only make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I'm having the same issue. Is there a way to rectify this so that the recipient see the correct TOC? "Suzanne S. Barnhill" wrote: Possibly because the recipient opened the document directly from the attachment, and it was displayed in Reading Layout view? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jessica" wrote in message ... Why are page numbers in TOC lost when document is emailed |
#7
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Thanks Suzanne. Unfortunately when sending capability-type statements to
customers, the solutions/suggestions you offer are not acceptable. This is an obvious MS Word flaw that should be rectified (and I think that's pretty obvious). I find it totally unbelievable that a document would lose its TOC view when opened by a recipient via email. Is there a way to notify MS of this flaw so they can fix it? "Suzanne S. Barnhill" wrote: That's a local setting. They have to have it unchecked for it to do any good. As I said (and I thought I had made it plenty clear), your only recourse is to make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I sent the attachment as is and unchecked the "Allow starting in Reading Layout" box in the General tab under ToolsGeneral. Will that work for the recipient or does only work from the Word program on my machine? "Suzanne S. Barnhill" wrote: There are three approaches to this: 1. Suggest that recipients save the document to the HD before opening it instead of opening it directly from the attachment; it will then not open in Reading Layout View. 2. Suggest that recipients disable Reading Layout view (Tools | Options | General); some of them may thank you for the information on how to do this. 3. Suggest that recipients, after opening in Reading Layout view and switching to another view, click in the TOC and press F9 to update it. Note that all these are actions that must be taken at the recipient's end. There is nothing *you* can do to make the document open correctly on the recipient's machine; you can only make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I'm having the same issue. Is there a way to rectify this so that the recipient see the correct TOC? "Suzanne S. Barnhill" wrote: Possibly because the recipient opened the document directly from the attachment, and it was displayed in Reading Layout view? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jessica" wrote in message ... Why are page numbers in TOC lost when document is emailed |
#8
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Thanks Suzanne. Unfortunately when sending capability-type statements to
customers, the solutions/suggestions you offer are not acceptable. This is an obvious MS Word flaw that should be rectified (and I think that's pretty obvious). I find it totally unbelievable that a document would lose its TOC view when opened by a recipient via email. Is there a way to notify MS of this flaw so they can fix it? "Suzanne S. Barnhill" wrote: That's a local setting. They have to have it unchecked for it to do any good. As I said (and I thought I had made it plenty clear), your only recourse is to make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I sent the attachment as is and unchecked the "Allow starting in Reading Layout" box in the General tab under ToolsGeneral. Will that work for the recipient or does only work from the Word program on my machine? "Suzanne S. Barnhill" wrote: There are three approaches to this: 1. Suggest that recipients save the document to the HD before opening it instead of opening it directly from the attachment; it will then not open in Reading Layout View. 2. Suggest that recipients disable Reading Layout view (Tools | Options | General); some of them may thank you for the information on how to do this. 3. Suggest that recipients, after opening in Reading Layout view and switching to another view, click in the TOC and press F9 to update it. Note that all these are actions that must be taken at the recipient's end. There is nothing *you* can do to make the document open correctly on the recipient's machine; you can only make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I'm having the same issue. Is there a way to rectify this so that the recipient see the correct TOC? "Suzanne S. Barnhill" wrote: Possibly because the recipient opened the document directly from the attachment, and it was displayed in Reading Layout view? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jessica" wrote in message ... Why are page numbers in TOC lost when document is emailed |
#9
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You can post a Suggestion for Microsoft, but I don't hold out much hope of
its doing any good. It's also possible that Office 2003 SP3 has corrected the bug. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... Thanks Suzanne. Unfortunately when sending capability-type statements to customers, the solutions/suggestions you offer are not acceptable. This is an obvious MS Word flaw that should be rectified (and I think that's pretty obvious). I find it totally unbelievable that a document would lose its TOC view when opened by a recipient via email. Is there a way to notify MS of this flaw so they can fix it? "Suzanne S. Barnhill" wrote: That's a local setting. They have to have it unchecked for it to do any good. As I said (and I thought I had made it plenty clear), your only recourse is to make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I sent the attachment as is and unchecked the "Allow starting in Reading Layout" box in the General tab under ToolsGeneral. Will that work for the recipient or does only work from the Word program on my machine? "Suzanne S. Barnhill" wrote: There are three approaches to this: 1. Suggest that recipients save the document to the HD before opening it instead of opening it directly from the attachment; it will then not open in Reading Layout View. 2. Suggest that recipients disable Reading Layout view (Tools | Options | General); some of them may thank you for the information on how to do this. 3. Suggest that recipients, after opening in Reading Layout view and switching to another view, click in the TOC and press F9 to update it. Note that all these are actions that must be taken at the recipient's end. There is nothing *you* can do to make the document open correctly on the recipient's machine; you can only make suggestions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "GB" wrote in message ... I'm having the same issue. Is there a way to rectify this so that the recipient see the correct TOC? "Suzanne S. Barnhill" wrote: Possibly because the recipient opened the document directly from the attachment, and it was displayed in Reading Layout view? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jessica" wrote in message ... Why are page numbers in TOC lost when document is emailed |
#10
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Hi GB
GB wrote: Thanks Suzanne. Unfortunately when sending capability-type statements to customers, the solutions/suggestions you offer are not acceptable. It's sending capability-type statements in Word DOC format per email attachment that's not acceptable! If you cannot live with the recipient seeing things "his" way, then convert to PDF and send that. HTH Robert -- /"\ ASCII Ribbon Campaign | MS \ / | MVP X Against HTML | for / \ in e-mail & news | Word |
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