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#1
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Normal.dotm was being edited by another Word seesion ...
I'm using Office 2007 and since very recently, it seems every time I open a
Word document, when I close it, I am confronted with a 'Normal.dotm was being edited by another Word session. ... etc. prompt" If I close the document in question I see an empty Microsoft Word window that is empty. What gives? How do I avoid these unnecessary prompts from Word? Does this have anything to do with any recent Window Updates? Thanks, DH |
#2
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Normal.dotm was being edited by another Word seesion ...
OK ... I took some notes ....
1. I double click on an existing Word document (*.doc) 2. I make no changes and exit *.doc 3. an empty Microsoft Word (Office 2007) window is displayed, I close 4. I then receive a Micorsoft Office Word prompt: The file is in use by another application or user. (C:\Users\dave\AppDate\...Normal.dotm) I click "OK" 5. 'Save As' window opens with file name Normal.dotm 6. I go to Save and then receive a MS Office Word prompt - This File is read-only. (C:\Users\dave\AppData\...\Normal.dotm ... click 'OK' ... and I am told # 6 all over again ........ What is going on? I didn't have this a few weeks ago. This is a legitimate version of Office 2007 and Vista Home Premium. |
#3
Posted to microsoft.public.word.newusers
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Normal.dotm was being edited by another Word seesion ...
It would seem you have installed some thing that has an incompatible plug-in
in Word. To test this, start Word in Safe Mode. From Start, Run (Winkey+R) type in winword /a and press enter. This starts Word in its default install mode bypassing absolutely everything. If it opens and closes correctly now, then it proves a third party add-in is the problem. See how to find add-ins http://www.word.mvps.org/FAQs/Custom...sInstalled.htm http://office.microsoft.com/en-us/as...514521033.aspx -- Terry Farrell - MSWord MVP "Dave Horne" wrote in message ... OK ... I took some notes .... 1. I double click on an existing Word document (*.doc) 2. I make no changes and exit *.doc 3. an empty Microsoft Word (Office 2007) window is displayed, I close 4. I then receive a Micorsoft Office Word prompt: The file is in use by another application or user. (C:\Users\dave\AppDate\...Normal.dotm) I click "OK" 5. 'Save As' window opens with file name Normal.dotm 6. I go to Save and then receive a MS Office Word prompt - This File is read-only. (C:\Users\dave\AppData\...\Normal.dotm ... click 'OK' ... and I am told # 6 all over again ....... What is going on? I didn't have this a few weeks ago. This is a legitimate version of Office 2007 and Vista Home Premium. |
#4
Posted to microsoft.public.word.newusers
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Normal.dotm was being edited by another Word seesion ...
Terry, I think that did it ... or improved the situation. I deselected an
add-on to send Word faxes through Skype. I still have that empty opened window when I close down the document in question, but I am not not prompted for anything. Also, if I right click the original (to Open) instead of double clicking to Open, only the document itself opens and that 'extra' empty window does not. At least I'm on the right path. Thanks! DH "Terry Farrell" wrote in message ... It would seem you have installed some thing that has an incompatible plug-in in Word. To test this, start Word in Safe Mode. From Start, Run (Winkey+R) type in winword /a and press enter. This starts Word in its default install mode bypassing absolutely everything. If it opens and closes correctly now, then it proves a third party add-in is the problem. See how to find add-ins http://www.word.mvps.org/FAQs/Custom...sInstalled.htm http://office.microsoft.com/en-us/as...514521033.aspx -- Terry Farrell - MSWord MVP "Dave Horne" wrote in message ... OK ... I took some notes .... 1. I double click on an existing Word document (*.doc) 2. I make no changes and exit *.doc 3. an empty Microsoft Word (Office 2007) window is displayed, I close 4. I then receive a Micorsoft Office Word prompt: The file is in use by another application or user. (C:\Users\dave\AppDate\...Normal.dotm) I click "OK" 5. 'Save As' window opens with file name Normal.dotm 6. I go to Save and then receive a MS Office Word prompt - This File is read-only. (C:\Users\dave\AppData\...\Normal.dotm ... click 'OK' ... and I am told # 6 all over again ....... What is going on? I didn't have this a few weeks ago. This is a legitimate version of Office 2007 and Vista Home Premium. |
#5
Posted to microsoft.public.word.newusers
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Normal.dotm was being edited by another Word seesion ...
It sounds like you are on the correct path. You should also check out the
FAQ that includes closing problems which may help too: http://word.mvps.org/FAQs/AppErrors/...peningWord.htm Terry "Dave Horne" wrote in message ... Terry, I think that did it ... or improved the situation. I deselected an add-on to send Word faxes through Skype. I still have that empty opened window when I close down the document in question, but I am not not prompted for anything. Also, if I right click the original (to Open) instead of double clicking to Open, only the document itself opens and that 'extra' empty window does not. At least I'm on the right path. Thanks! DH "Terry Farrell" wrote in message ... It would seem you have installed some thing that has an incompatible plug-in in Word. To test this, start Word in Safe Mode. From Start, Run (Winkey+R) type in winword /a and press enter. This starts Word in its default install mode bypassing absolutely everything. If it opens and closes correctly now, then it proves a third party add-in is the problem. See how to find add-ins http://www.word.mvps.org/FAQs/Custom...sInstalled.htm http://office.microsoft.com/en-us/as...514521033.aspx -- Terry Farrell - MSWord MVP "Dave Horne" wrote in message ... OK ... I took some notes .... 1. I double click on an existing Word document (*.doc) 2. I make no changes and exit *.doc 3. an empty Microsoft Word (Office 2007) window is displayed, I close 4. I then receive a Micorsoft Office Word prompt: The file is in use by another application or user. (C:\Users\dave\AppDate\...Normal.dotm) I click "OK" 5. 'Save As' window opens with file name Normal.dotm 6. I go to Save and then receive a MS Office Word prompt - This File is read-only. (C:\Users\dave\AppData\...\Normal.dotm ... click 'OK' ... and I am told # 6 all over again ....... What is going on? I didn't have this a few weeks ago. This is a legitimate version of Office 2007 and Vista Home Premium. |
#6
Posted to microsoft.public.word.newusers
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Normal.dotm was being edited by another Word seesion ...
Terry, Thanks! Be sure to take something out of petty cash for your
efforts. DH "Terry Farrell" wrote in message ... It sounds like you are on the correct path. You should also check out the FAQ that includes closing problems which may help too: http://word.mvps.org/FAQs/AppErrors/...peningWord.htm Terry "Dave Horne" wrote in message ... Terry, I think that did it ... or improved the situation. I deselected an add-on to send Word faxes through Skype. I still have that empty opened window when I close down the document in question, but I am not not prompted for anything. Also, if I right click the original (to Open) instead of double clicking to Open, only the document itself opens and that 'extra' empty window does not. At least I'm on the right path. Thanks! DH "Terry Farrell" wrote in message ... It would seem you have installed some thing that has an incompatible plug-in in Word. To test this, start Word in Safe Mode. From Start, Run (Winkey+R) type in winword /a and press enter. This starts Word in its default install mode bypassing absolutely everything. If it opens and closes correctly now, then it proves a third party add-in is the problem. See how to find add-ins http://www.word.mvps.org/FAQs/Custom...sInstalled.htm http://office.microsoft.com/en-us/as...514521033.aspx -- Terry Farrell - MSWord MVP "Dave Horne" wrote in message ... OK ... I took some notes .... 1. I double click on an existing Word document (*.doc) 2. I make no changes and exit *.doc 3. an empty Microsoft Word (Office 2007) window is displayed, I close 4. I then receive a Micorsoft Office Word prompt: The file is in use by another application or user. (C:\Users\dave\AppDate\...Normal.dotm) I click "OK" 5. 'Save As' window opens with file name Normal.dotm 6. I go to Save and then receive a MS Office Word prompt - This File is read-only. (C:\Users\dave\AppData\...\Normal.dotm ... click 'OK' ... and I am told # 6 all over again ....... What is going on? I didn't have this a few weeks ago. This is a legitimate version of Office 2007 and Vista Home Premium. |
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