Home |
Search |
Today's Posts |
#1
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word 2002 crashing regularly - Outlook the cause?
I'm using XP Prof (SP3) and outlook 2002. I've recently resumed using
Outlook and at least once a day Word crashes with the Error signature; winword.exe and ModVer 10.0.6753.0 and ModName: envelope.dll I have no idea whether there's a connection with the crashes and using Outlook but I'm guessing there is. I have Word set to edit on Outlook. I use Bells & Whistles so I can use my own HTML formatting for messages and signatures. I've done the updates from M'soft and I searched on ModVer 10.0.6753.0 and see there's a recent Bulletin with this with the instruction to check updates which I've done but the crashes persist. any clues? -- phil b australia |
#2
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word 2002 crashing regularly - Outlook the cause?
While personally I think using Word as e-mail editor creates more problems
than it solves, see http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org crossroads wrote: I'm using XP Prof (SP3) and outlook 2002. I've recently resumed using Outlook and at least once a day Word crashes with the Error signature; winword.exe and ModVer 10.0.6753.0 and ModName: envelope.dll I have no idea whether there's a connection with the crashes and using Outlook but I'm guessing there is. I have Word set to edit on Outlook. I use Bells & Whistles so I can use my own HTML formatting for messages and signatures. I've done the updates from M'soft and I searched on ModVer 10.0.6753.0 and see there's a recent Bulletin with this with the instruction to check updates which I've done but the crashes persist. any clues? |
#3
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word 2002 crashing regularly - Outlook the cause?
An organistion the size an might of Microsoft has a duty of care to fixe any
issues regarding using Word as email editor or anything els concerning flaws with its products. Graham - I follwed the gmayor link you gave and all I could see about fixing word was a link to a registry cleaner (which I'd already tried and didn't make a diff.). I then followed your other link to Advanced Trouble Shooting but couldn't see anything appropriate for my problem. Surely someone from Microsoft should help (but will they?) !! -- phil b australia "Graham Mayor" wrote: While personally I think using Word as e-mail editor creates more problems than it solves, see http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org crossroads wrote: I'm using XP Prof (SP3) and outlook 2002. I've recently resumed using Outlook and at least once a day Word crashes with the Error signature; winword.exe and ModVer 10.0.6753.0 and ModName: envelope.dll I have no idea whether there's a connection with the crashes and using Outlook but I'm guessing there is. I have Word set to edit on Outlook. I use Bells & Whistles so I can use my own HTML formatting for messages and signatures. I've done the updates from M'soft and I searched on ModVer 10.0.6753.0 and see there's a recent Bulletin with this with the instruction to check updates which I've done but the crashes persist. any clues? |
#4
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word 2002 crashing regularly - Outlook the cause?
You are not addressing Microsoft. This is a user peer group forum. If you
have a problem with Microsoft, take it up with them The link to my web site contains instructions on how to remove the temporary files that are created and abandoned when Word crashes? The other link, which I updated recently, provides a list of the issues that cause Word to crash and how to address them. You will need to work through them all to find the one responsible for triggering the error )probably a template or add-in). -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org crossroads wrote: An organistion the size an might of Microsoft has a duty of care to fixe any issues regarding using Word as email editor or anything els concerning flaws with its products. Graham - I follwed the gmayor link you gave and all I could see about fixing word was a link to a registry cleaner (which I'd already tried and didn't make a diff.). I then followed your other link to Advanced Trouble Shooting but couldn't see anything appropriate for my problem. Surely someone from Microsoft should help (but will they?) !! While personally I think using Word as e-mail editor creates more problems than it solves, see http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org crossroads wrote: I'm using XP Prof (SP3) and outlook 2002. I've recently resumed using Outlook and at least once a day Word crashes with the Error signature; winword.exe and ModVer 10.0.6753.0 and ModName: envelope.dll I have no idea whether there's a connection with the crashes and using Outlook but I'm guessing there is. I have Word set to edit on Outlook. I use Bells & Whistles so I can use my own HTML formatting for messages and signatures. I've done the updates from M'soft and I searched on ModVer 10.0.6753.0 and see there's a recent Bulletin with this with the instruction to check updates which I've done but the crashes persist. any clues? |
#5
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word 2002 crashing regularly - Outlook the cause?
Thought being a M'soft site, someone from there would be providing advice as
part of a "duty of care". As you aren't from Microsoft but an "expert from around the globe" you may like to know that I've followed both your links and the solution to what seems a basic problem can't be found. Thanks anyway. -- phil b australia "Graham Mayor" wrote: You are not addressing Microsoft. This is a user peer group forum. If you have a problem with Microsoft, take it up with them The link to my web site contains instructions on how to remove the temporary files that are created and abandoned when Word crashes? The other link, which I updated recently, provides a list of the issues that cause Word to crash and how to address them. You will need to work through them all to find the one responsible for triggering the error )probably a template or add-in). -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org crossroads wrote: An organistion the size an might of Microsoft has a duty of care to fixe any issues regarding using Word as email editor or anything els concerning flaws with its products. Graham - I follwed the gmayor link you gave and all I could see about fixing word was a link to a registry cleaner (which I'd already tried and didn't make a diff.). I then followed your other link to Advanced Trouble Shooting but couldn't see anything appropriate for my problem. Surely someone from Microsoft should help (but will they?) !! While personally I think using Word as e-mail editor creates more problems than it solves, see http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org crossroads wrote: I'm using XP Prof (SP3) and outlook 2002. I've recently resumed using Outlook and at least once a day Word crashes with the Error signature; winword.exe and ModVer 10.0.6753.0 and ModName: envelope.dll I have no idea whether there's a connection with the crashes and using Outlook but I'm guessing there is. I have Word set to edit on Outlook. I use Bells & Whistles so I can use my own HTML formatting for messages and signatures. I've done the updates from M'soft and I searched on ModVer 10.0.6753.0 and see there's a recent Bulletin with this with the instruction to check updates which I've done but the crashes persist. any clues? |
Reply |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Regular Crashing - WORD 2002 and XP Home | Microsoft Word Help | |||
WORD 2002 Crashing While Saving *Some* Files | Microsoft Word Help | |||
Stop Word 2007 B2RT from regularly corrupting 2003 files? | Microsoft Word Help | |||
Why can't I email merge in windows 2002? I have Outlook 2002 | Mailmerge | |||
Word regularly pauses | Microsoft Word Help |