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#1
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
I installed the "Get Started Tab" add-in for Word, but it does not display in
the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#2
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
I would also like to add that Word reports "A runtime error occured when
loading the add-in." What's causing this error? I've installed .Net framework 2.0 and updated it. Soon ready to give up. Please help |
#3
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
Hi Mikey~
I am having this same issue, did you ever find a solution? Thanks! "Mikey_P" wrote: I would also like to add that Word reports "A runtime error occured when loading the add-in." What's causing this error? I've installed .Net framework 2.0 and updated it. Soon ready to give up. Please help |
#4
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Troubleshooting Get Started Add-in Tab
Hi Jodi, I got it to work but I can't say that I know a sure solution.
All I do know is that when I was using the trial version of Office 2007, it would not work. But after purchasing Office 2007, it worked fine. Are you using the trial version? Maybe that's the key. Other than that, I couldn't begin to guess. Hope that helps "Jodi" wrote: Hi Mikey~ I am having this same issue, did you ever find a solution? Thanks! "Mikey_P" wrote: I would also like to add that Word reports "A runtime error occured when loading the add-in." What's causing this error? I've installed .Net framework 2.0 and updated it. Soon ready to give up. Please help |
#5
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
no, we are not using the trial version. Maybe I will reinstall office. I
did not have .NET installed, so maybe that needs to be installed before office. I will keep trying. thanks! "Mikey_P" wrote: Hi Jodi, I got it to work but I can't say that I know a sure solution. All I do know is that when I was using the trial version of Office 2007, it would not work. But after purchasing Office 2007, it worked fine. Are you using the trial version? Maybe that's the key. Other than that, I couldn't begin to guess. Hope that helps "Jodi" wrote: Hi Mikey~ I am having this same issue, did you ever find a solution? Thanks! "Mikey_P" wrote: I would also like to add that Word reports "A runtime error occured when loading the add-in." What's causing this error? I've installed .Net framework 2.0 and updated it. Soon ready to give up. Please help |
#6
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
I'm having the same problem right down to the revisit and finding the box
unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#7
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
I installed the Getting Started Add-in to see if it worked for me and it
does. It displays without any additional intervention. Do you have any other add-ins installed? (Aside from the SmartTags and Document Inspector) I'm wondering if there's a conflict with another add-in. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... I'm having the same problem right down to the revisit and finding the box unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#8
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
Likewise the Get Started add-in work OK when I tested it. I suspect a
conflict with another add-in too. -- Terry Farrell - MS Word MVP "Michael G" wrote in message ... I'm having the same problem right down to the revisit and finding the box unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#9
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
Beth, Terry, appreciate the assistance. To Terry's question: per Word
Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook email recipients)" the Type is Smart Tag. Again, I go the route of Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I've just noticed that in a new banner above the active document appears "Security Warning Application add-ins Have been disabled Options" I click Options, a dialogue box appears "Security Alert - Add-In" containing the text "This application add-in has been disabled. Add-ins might contain viruses or other security hazards. And "Warning: There is no digital signature available" (editorially: from Microsoft??!!!) and "Add-in: Microsoft Office Word 2007 Get Started Tab". There are two buttons that may be selected: Help protect me from unknown content (recomended) and Enable the add-in for this session only. I select the Enable... button, click OK the dialogue box closes. And there is no Get Started tab. I close and restart Word and there is not Get Started tab. And by the way, this follows a clean install of Win XP Hm and a fresh install of Office 2007 Standard. Thanks, Michael "Terry Farrell" wrote: Likewise the Get Started add-in work OK when I tested it. I suspect a conflict with another add-in too. -- Terry Farrell - MS Word MVP "Michael G" wrote in message ... I'm having the same problem right down to the revisit and finding the box unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#10
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
Check your Trust Center settings, in Word Options click Trust Center and
then click the Trust Center Settings button. What option is selected for Add-ins and which option is selected for Macro Settings? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, Terry, appreciate the assistance. To Terry's question: per Word Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook email recipients)" the Type is Smart Tag. Again, I go the route of Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I've just noticed that in a new banner above the active document appears "Security Warning Application add-ins Have been disabled Options" I click Options, a dialogue box appears "Security Alert - Add-In" containing the text "This application add-in has been disabled. Add-ins might contain viruses or other security hazards. And "Warning: There is no digital signature available" (editorially: from Microsoft??!!!) and "Add-in: Microsoft Office Word 2007 Get Started Tab". There are two buttons that may be selected: Help protect me from unknown content (recomended) and Enable the add-in for this session only. I select the Enable... button, click OK the dialogue box closes. And there is no Get Started tab. I close and restart Word and there is not Get Started tab. And by the way, this follows a clean install of Win XP Hm and a fresh install of Office 2007 Standard. Thanks, Michael "Terry Farrell" wrote: Likewise the Get Started add-in work OK when I tested it. I suspect a conflict with another add-in too. -- Terry Farrell - MS Word MVP "Michael G" wrote in message ... I'm having the same problem right down to the revisit and finding the box unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#11
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
Beth,
For Add-ins the 2nd of 4 selections is checked: "Required application add-ins to be signed by trusted publisher" For Macros: Under the "Macro Settings" banner, the middle choice is checked: "Disable all macros with notification" Under the "Macro Developer Settings" banner the single choice "Trust access to the VBA project object model" is unchecked. Thanks, Michael "Beth Melton" wrote: Check your Trust Center settings, in Word Options click Trust Center and then click the Trust Center Settings button. What option is selected for Add-ins and which option is selected for Macro Settings? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, Terry, appreciate the assistance. To Terry's question: per Word Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook email recipients)" the Type is Smart Tag. Again, I go the route of Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I've just noticed that in a new banner above the active document appears "Security Warning Application add-ins Have been disabled Options" I click Options, a dialogue box appears "Security Alert - Add-In" containing the text "This application add-in has been disabled. Add-ins might contain viruses or other security hazards. And "Warning: There is no digital signature available" (editorially: from Microsoft??!!!) and "Add-in: Microsoft Office Word 2007 Get Started Tab". There are two buttons that may be selected: Help protect me from unknown content (recomended) and Enable the add-in for this session only. I select the Enable... button, click OK the dialogue box closes. And there is no Get Started tab. I close and restart Word and there is not Get Started tab. And by the way, this follows a clean install of Win XP Hm and a fresh install of Office 2007 Standard. Thanks, Michael "Terry Farrell" wrote: Likewise the Get Started add-in work OK when I tested it. I suspect a conflict with another add-in too. -- Terry Farrell - MS Word MVP "Michael G" wrote in message ... I'm having the same problem right down to the revisit and finding the box unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#12
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
If the "Require application add-ins to be signed by trusted publisher" is
selected and if the add-in doesn't have digital certificate you can trust, then I'd say that's why the Getting Started tab is not functioning. If you clear the option (which isn't selected by default) and restart Word does the Getting Started tab display? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, For Add-ins the 2nd of 4 selections is checked: "Required application add-ins to be signed by trusted publisher" For Macros: Under the "Macro Settings" banner, the middle choice is checked: "Disable all macros with notification" Under the "Macro Developer Settings" banner the single choice "Trust access to the VBA project object model" is unchecked. Thanks, Michael "Beth Melton" wrote: Check your Trust Center settings, in Word Options click Trust Center and then click the Trust Center Settings button. What option is selected for Add-ins and which option is selected for Macro Settings? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, Terry, appreciate the assistance. To Terry's question: per Word Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook email recipients)" the Type is Smart Tag. Again, I go the route of Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I've just noticed that in a new banner above the active document appears "Security Warning Application add-ins Have been disabled Options" I click Options, a dialogue box appears "Security Alert - Add-In" containing the text "This application add-in has been disabled. Add-ins might contain viruses or other security hazards. And "Warning: There is no digital signature available" (editorially: from Microsoft??!!!) and "Add-in: Microsoft Office Word 2007 Get Started Tab". There are two buttons that may be selected: Help protect me from unknown content (recomended) and Enable the add-in for this session only. I select the Enable... button, click OK the dialogue box closes. And there is no Get Started tab. I close and restart Word and there is not Get Started tab. And by the way, this follows a clean install of Win XP Hm and a fresh install of Office 2007 Standard. Thanks, Michael "Terry Farrell" wrote: Likewise the Get Started add-in work OK when I tested it. I suspect a conflict with another add-in too. -- Terry Farrell - MS Word MVP "Michael G" wrote in message ... I'm having the same problem right down to the revisit and finding the box unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#13
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
Thanks for your help.
Takes a thousand words to describe a picture... Did as you suggested. And then Word Options Add-Ins Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I notice an error message at the bottom of the dialogue box: "Load Behavior: A runtime error has occurred during the loading of the COM Add-in" And there is no Get Started tab. (And all this after a clean install of the OS and a fresh install of MS Office. And how the devil is a Microsoft Add-in not a Trusted Publisher) Thanks, Michael "Beth Melton" wrote: If the "Require application add-ins to be signed by trusted publisher" is selected and if the add-in doesn't have digital certificate you can trust, then I'd say that's why the Getting Started tab is not functioning. If you clear the option (which isn't selected by default) and restart Word does the Getting Started tab display? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, For Add-ins the 2nd of 4 selections is checked: "Required application add-ins to be signed by trusted publisher" For Macros: Under the "Macro Settings" banner, the middle choice is checked: "Disable all macros with notification" Under the "Macro Developer Settings" banner the single choice "Trust access to the VBA project object model" is unchecked. Thanks, Michael "Beth Melton" wrote: Check your Trust Center settings, in Word Options click Trust Center and then click the Trust Center Settings button. What option is selected for Add-ins and which option is selected for Macro Settings? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, Terry, appreciate the assistance. To Terry's question: per Word Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook email recipients)" the Type is Smart Tag. Again, I go the route of Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I've just noticed that in a new banner above the active document appears "Security Warning Application add-ins Have been disabled Options" I click Options, a dialogue box appears "Security Alert - Add-In" containing the text "This application add-in has been disabled. Add-ins might contain viruses or other security hazards. And "Warning: There is no digital signature available" (editorially: from Microsoft??!!!) and "Add-in: Microsoft Office Word 2007 Get Started Tab". There are two buttons that may be selected: Help protect me from unknown content (recomended) and Enable the add-in for this session only. I select the Enable... button, click OK the dialogue box closes. And there is no Get Started tab. I close and restart Word and there is not Get Started tab. And by the way, this follows a clean install of Win XP Hm and a fresh install of Office 2007 Standard. Thanks, Michael "Terry Farrell" wrote: Likewise the Get Started add-in work OK when I tested it. I suspect a conflict with another add-in too. -- Terry Farrell - MS Word MVP "Michael G" wrote in message ... I'm having the same problem right down to the revisit and finding the box unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#14
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
If you're getting a runtime error that makes me think you may not have
Microsoft .Net Framework 2.0 installed which is required for the add-in. Let me ask you this, do you really need the Get Started tab? All it contains is links to different areas on Office Online, such as these newsgroups, a link to the Word 2007 Demo, the Interactive Guide, etc. If you do then we can work on the runtime error but the last time I encountered this type of issue I ended up disabling another add-in that used Microsoft .Net Framework 1.0. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Thanks for your help. Takes a thousand words to describe a picture... Did as you suggested. And then Word Options Add-Ins Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I notice an error message at the bottom of the dialogue box: "Load Behavior: A runtime error has occurred during the loading of the COM Add-in" And there is no Get Started tab. (And all this after a clean install of the OS and a fresh install of MS Office. And how the devil is a Microsoft Add-in not a Trusted Publisher) Thanks, Michael "Beth Melton" wrote: If the "Require application add-ins to be signed by trusted publisher" is selected and if the add-in doesn't have digital certificate you can trust, then I'd say that's why the Getting Started tab is not functioning. If you clear the option (which isn't selected by default) and restart Word does the Getting Started tab display? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, For Add-ins the 2nd of 4 selections is checked: "Required application add-ins to be signed by trusted publisher" For Macros: Under the "Macro Settings" banner, the middle choice is checked: "Disable all macros with notification" Under the "Macro Developer Settings" banner the single choice "Trust access to the VBA project object model" is unchecked. Thanks, Michael "Beth Melton" wrote: Check your Trust Center settings, in Word Options click Trust Center and then click the Trust Center Settings button. What option is selected for Add-ins and which option is selected for Macro Settings? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, Terry, appreciate the assistance. To Terry's question: per Word Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook email recipients)" the Type is Smart Tag. Again, I go the route of Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I've just noticed that in a new banner above the active document appears "Security Warning Application add-ins Have been disabled Options" I click Options, a dialogue box appears "Security Alert - Add-In" containing the text "This application add-in has been disabled. Add-ins might contain viruses or other security hazards. And "Warning: There is no digital signature available" (editorially: from Microsoft??!!!) and "Add-in: Microsoft Office Word 2007 Get Started Tab". There are two buttons that may be selected: Help protect me from unknown content (recomended) and Enable the add-in for this session only. I select the Enable... button, click OK the dialogue box closes. And there is no Get Started tab. I close and restart Word and there is not Get Started tab. And by the way, this follows a clean install of Win XP Hm and a fresh install of Office 2007 Standard. Thanks, Michael "Terry Farrell" wrote: Likewise the Get Started add-in work OK when I tested it. I suspect a conflict with another add-in too. -- Terry Farrell - MS Word MVP "Michael G" wrote in message ... I'm having the same problem right down to the revisit and finding the box unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#15
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
I had this problem on a recent installation of Office 2007.
I installed the Get Started Tab programs for Word and Excel, but neither would show up on the ribbon. Framework 1.1, 2.0 and 3.0 were installed on this system. During installation of Office 2007, I disabled certain features I felt I would never need, including Visual Basic for Applications, Digital Certificate for VBA Projects, and .NET Programmability Support. After going to Add/Remove programs and changing MS Office 2007 to enable these 3 features, I went back into Word 2007 and the Get Started tab still wasn't there on the ribbon. So I went back to Add/Remove programs, uninstalled the Word 2007 Get Started Tab program, rebooted the system (as it requested), reinstalled the Word 2007 Get Started Tab program, went back into Word 2007, and lo and behold, the Get Started tab is now on the system. I'll have to uninstall and reinstall the Excel and PowerPoint versions to get those working, too. So, these Get Started tab programs require either VBA, VBA digital certificate support, or .NET Programmability Support enabled (or all three). The installation program should be updated to check that the needed options are present during installation. Bob "Beth Melton" wrote in message ... If you're getting a runtime error that makes me think you may not have Microsoft .Net Framework 2.0 installed which is required for the add-in. Let me ask you this, do you really need the Get Started tab? All it contains is links to different areas on Office Online, such as these newsgroups, a link to the Word 2007 Demo, the Interactive Guide, etc. If you do then we can work on the runtime error but the last time I encountered this type of issue I ended up disabling another add-in that used Microsoft .Net Framework 1.0. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Thanks for your help. Takes a thousand words to describe a picture... Did as you suggested. And then Word Options Add-Ins Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I notice an error message at the bottom of the dialogue box: "Load Behavior: A runtime error has occurred during the loading of the COM Add-in" And there is no Get Started tab. (And all this after a clean install of the OS and a fresh install of MS Office. And how the devil is a Microsoft Add-in not a Trusted Publisher) Thanks, Michael "Beth Melton" wrote: If the "Require application add-ins to be signed by trusted publisher" is selected and if the add-in doesn't have digital certificate you can trust, then I'd say that's why the Getting Started tab is not functioning. If you clear the option (which isn't selected by default) and restart Word does the Getting Started tab display? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, For Add-ins the 2nd of 4 selections is checked: "Required application add-ins to be signed by trusted publisher" For Macros: Under the "Macro Settings" banner, the middle choice is checked: "Disable all macros with notification" Under the "Macro Developer Settings" banner the single choice "Trust access to the VBA project object model" is unchecked. Thanks, Michael "Beth Melton" wrote: Check your Trust Center settings, in Word Options click Trust Center and then click the Trust Center Settings button. What option is selected for Add-ins and which option is selected for Macro Settings? Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Michael G" wrote in message ... Beth, Terry, appreciate the assistance. To Terry's question: per Word Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook email recipients)" the Type is Smart Tag. Again, I go the route of Manage: COM Add-ins GO a dialogue box appears containing one entry "Microsoft Office Word 2007 Get Started Tab". I check the box, click OK. Return by the same route and the box is unchecked. Now I've just noticed that in a new banner above the active document appears "Security Warning Application add-ins Have been disabled Options" I click Options, a dialogue box appears "Security Alert - Add-In" containing the text "This application add-in has been disabled. Add-ins might contain viruses or other security hazards. And "Warning: There is no digital signature available" (editorially: from Microsoft??!!!) and "Add-in: Microsoft Office Word 2007 Get Started Tab". There are two buttons that may be selected: Help protect me from unknown content (recomended) and Enable the add-in for this session only. I select the Enable... button, click OK the dialogue box closes. And there is no Get Started tab. I close and restart Word and there is not Get Started tab. And by the way, this follows a clean install of Win XP Hm and a fresh install of Office 2007 Standard. Thanks, Michael "Terry Farrell" wrote: Likewise the Get Started add-in work OK when I tested it. I suspect a conflict with another add-in too. -- Terry Farrell - MS Word MVP "Michael G" wrote in message ... I'm having the same problem right down to the revisit and finding the box unckedked. I hope an MVP person jumps in. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
#16
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
That makes perfect sense! Thanks for sharing your experiance with everyone,
Bob, I'm sure it will help out others who are having problems with this. :-) Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Co-author of Word 2007 Inside Out: http://www.microsoft.com/MSPress/boo...x#AboutTheBook Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Bob Bailin" wrote in message ... I had this problem on a recent installation of Office 2007. I installed the Get Started Tab programs for Word and Excel, but neither would show up on the ribbon. Framework 1.1, 2.0 and 3.0 were installed on this system. During installation of Office 2007, I disabled certain features I felt I would never need, including Visual Basic for Applications, Digital Certificate for VBA Projects, and .NET Programmability Support. After going to Add/Remove programs and changing MS Office 2007 to enable these 3 features, I went back into Word 2007 and the Get Started tab still wasn't there on the ribbon. So I went back to Add/Remove programs, uninstalled the Word 2007 Get Started Tab program, rebooted the system (as it requested), reinstalled the Word 2007 Get Started Tab program, went back into Word 2007, and lo and behold, the Get Started tab is now on the system. I'll have to uninstall and reinstall the Excel and PowerPoint versions to get those working, too. So, these Get Started tab programs require either VBA, VBA digital certificate support, or .NET Programmability Support enabled (or all three). The installation program should be updated to check that the needed options are present during installation. Bob |
#17
Posted to microsoft.public.word.newusers
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Troubleshooting Get Started Add-in Tab
This problem only seems to happen to XP users, Vista doesn't have this issue.
The "Getting Started" tab needs two things in order to work properly under Windows XP: 1.) .NET 2.0 installed 2.) .NET Programmability Support installed ..NET 2.0 you can find at www.microsoft.com by searching for ".NET 2.0 Redistributable" or through Windows Update. The .NET Programmability Support is an option in the advanced installation screens when you install Office 2007. To enable this feature, go to Add/Remove Programs and click on Office 2007. Click "change" if it's there, otherwise click "uninstall" and then on the next screen look for a "change" or an "add/remove features" option. From there, you need to find the installed components for Office 2007. Make sure that ".NET Programmability Support" is selected to run on your computer (you may have to dig a bit to find it). After this you will need to probably uninstall and reinstall the "Getting Started" bars. They should now work just fine. "Mikey_P" wrote: I installed the "Get Started Tab" add-in for Word, but it does not display in the ribbon. I checked the add-ins under options and it *is* in the list as mscoree.dll. So I went to "Manage Com add-ins" and it is in the list but the box wasn't selected. I selected the box and closed the window, but upon visiting that screen again, the box is unchecked. Am I doing something wrong? I can't figure this out. |
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