I can not get my email mail merge to work and need help trouble shooting the
problem.

I have an Access database with contains Customer Names, Customer Emails, and
the Date their warranty expires. My company wants to send all the customers
whose warranty expires today an email, notifing them of such.

I wrote a query in Access with this info. I also wrote a Word document to do
the mail merge. In word I clicked on letters and mailings, then mail merge.
I followed all 6 steps for the mail merge. The first time I did this, I
worked fine. All of the emails appeared in my Outlook sent folders file.
OUtlook is my default emailer.

The next day, I changed the query to reflect the new date. I ran the email
in word again. it didn't work. I followed all 6 Mail Merge steps in Word. The
email did not go out. The information from Access did appear in word. I did
not receive any error messages.

I tried created a new email mail merge. The new emails did not go out.
I ran an email mail merge from contacts in Outlook, that did work. However,
this is not feasible to do on a daily basis, since the recipants will changes.

The problem appears to be that something is blocking word from sending
emails.
I need help trouble shooting this. I am running word 2003 11.564.5603.

My boss is not a computer person, and doesn't understand why MICROSOFT WORD
cannot function with MICROSOFT Outlook. Please help. PLEASE!!!!!!!