[lucindamckenzie]

I constantly have trouble when writing letters in Microsoft Office Word 2003
- the system freezes. I use Microsoft Office Recovery and sometimes that
works but not always. Have had my computer back to the people I purchased it
from and they cannot understand the problem. Today the system froze 6 times
in one page of correspondence. Often I have to close the whole system down
because there is nothing happening on the screen. Please can someone help me
- thank you.

[Graham Mayor]

If it is only Word that causes a problem -
1. Turn off Norton AV's Office plug-in If Norton is your AV software)
2. Update or reinstall your printer driver
3. Update your display adapter driver
4. See http://www.gmayor.com/what_to_do_when_word_crashes.htm
5 Repair Word (Help menu - Detect and Repair)
6. Work through the troubleshooting tips at
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


lucindamckenzie wrote:
I constantly have trouble when writing letters in Microsoft Office
Word 2003 - the system freezes. I use Microsoft Office Recovery and
sometimes that works but not always. Have had my computer back to the
people I purchased it from and they cannot understand the problem.
Today the system froze 6 times in one page of correspondence. Often I
have to close the whole system down because there is nothing
happening on the screen. Please can someone help me - thank you.