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#1
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word print dialog box delay
I am using XP sp2 and word 2000 and have the following symptoms:
- when opening a word doc and trying to print - file, print... - the title bar flashes and continues to flash unless i click another item (make the word instance not active) and click the word instance again - the dialog box will appear. - this only occurs the first time word is started. and does not occur again as long as i keep that instance of word. if i close word and open again, then it happens again. - if i start word without a document (e.g. new document), then open another document even one that i opened up word with above, the problem does not occur. any ideas? it almost seems like word is trying to do something or waiting on something... thank you... mark |
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#2
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Disable the Office Plugin that comes with Symantec/Norton AntiVirus. See
http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. mark wrote: I am using XP sp2 and word 2000 and have the following symptoms: - when opening a word doc and trying to print - file, print... - the title bar flashes and continues to flash unless i click another item (make the word instance not active) and click the word instance again - the dialog box will appear. - this only occurs the first time word is started. and does not occur again as long as i keep that instance of word. if i close word and open again, then it happens again. - if i start word without a document (e.g. new document), then open another document even one that i opened up word with above, the problem does not occur. any ideas? it almost seems like word is trying to do something or waiting on something... thank you... mark |
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#3
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Thank you...i did the live update but it didn't fix the
problem but disabling the office plug-in worked... thank you... -----Original Message----- Disable the Office Plugin that comes with Symantec/Norton AntiVirus. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. mark wrote: I am using XP sp2 and word 2000 and have the following symptoms: - when opening a word doc and trying to print - file, print... - the title bar flashes and continues to flash unless i click another item (make the word instance not active) and click the word instance again - the dialog box will appear. - this only occurs the first time word is started. and does not occur again as long as i keep that instance of word. if i close word and open again, then it happens again. - if i start word without a document (e.g. new document), then open another document even one that i opened up word with above, the problem does not occur. any ideas? it almost seems like word is trying to do something or waiting on something... thank you... mark . |
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