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#1
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Symantec Code Alert?
When I open MS Word, I get a Symantec Code Alert pop-up. I have Norton
Antivirus 2006, but I've used Word before without any problems, but all of a sudden, this is popping up. Hasn anyone encountered this before, and if you have, how does one go about solving it? Thanks in advance for any help. |
#2
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Symantec Code Alert?
PSpeare wrote:
When I open MS Word, I get a Symantec Code Alert pop-up. I have Norton Antivirus 2006, but I've used Word before without any problems, but all of a sudden, this is popping up. Hasn anyone encountered this before, and if you have, how does one go about solving it? Without telling us _what_ exactly that pop-up says/does, nobody can help. Even then, you might have more luck by studying the helpfile that came with your NAV and/or checking out on Symantec's homepage or in one of their forums (if those exist). Greetinx Robert -- /"\ ASCII Ribbon Campaign | MS \ / | MVP X Against HTML | for / \ in e-mail & news | Word |
#3
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Symantec Code Alert?
"Robert M. Franz (RMF)" wrote:
Without telling us _what_ exactly that pop-up says/does, nobody can help. Even then, you might have more luck by studying the helpfile that came with your NAV and/or checking out on Symantec's homepage or in one of their forums (if those exist). Greetinx Robert -- Thanks, Robert, for replying. Apparently, Symantec wasn't much help, and as the error contained the message 'dll code problem or debug code error' (in those exact terms - strange as I'd never seen them before), I went checking in the bowels of the computer. My tracking led to the Normal.dot file, which after, deleting, solved the problem. |
#4
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Symantec Code Alert?
PSpeare wrote: "Robert M. Franz (RMF)" wrote: Without telling us _what_ exactly that pop-up says/does, nobody can help. Even then, you might have more luck by studying the helpfile that came with your NAV and/or checking out on Symantec's homepage or in one of their forums (if those exist). Greetinx Robert -- Thanks, Robert, for replying. Apparently, Symantec wasn't much help, and as the error contained the message 'dll code problem or debug code error' (in those exact terms - strange as I'd never seen them before), I went checking in the bowels of the computer. My tracking led to the Normal.dot file, which after, deleting, solved the problem. Actually the problem is caused by either windows update #KB910437 or KB890830 from the 8/15 round of Windows updates. It is showing up on W2k machines and today on a brand new XP Pro install. Seems to be connected with Norton Internet Security 2006. Pretty harmless so far......Jeannot |
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