For some reason I can no longer open my Microsoft word file folders from
inside Microsoft. However I can open them from Windows Explorer. When I
double click on the file folder the working icon is displayed but that is
all. I then must go to task manager (I see the "Microsoft not responding"
)and I must use the end program option to leave Microsoft Word. I am using
2003 version and have not added any programs. Working on a Dell with XP Pro
SP2.

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

Ed wrote:

For some reason I can no longer open my Microsoft word file folders from
inside Microsoft. However I can open them from Windows Explorer. When I
double click on the file folder the working icon is displayed but that is
all. I then must go to task manager (I see the "Microsoft not responding"
)and I must use the end program option to leave Microsoft Word. I am using
2003 version and have not added any programs. Working on a Dell with XP Pro
SP2.

Many Office users are having the same problem and it occurs in all Office
programs. It is the result of an automatic download of a Windows Update
security patch. While the article cited requires editing the system
registry, the easiest thing to do is just remove the security patch until MS
fixes the problem -- and they are working on it. Just go to Control Panel,
click on Add/Remove Programs, make sure the "show updates" box is checked,
scroll until you find a Security Update KB908531, and click Remove. This
security update is considered critical, but so is being able to use your
Office programs. They should have it fixed pronto.

CWhit

"garfield-n-odie [MVP]" wrote:

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

Ed wrote:

For some reason I can no longer open my Microsoft word file folders from
inside Microsoft. However I can open them from Windows Explorer. When I
double click on the file folder the working icon is displayed but that is
all. I then must go to task manager (I see the "Microsoft not responding"
)and I must use the end program option to leave Microsoft Word. I am using
2003 version and have not added any programs. Working on a Dell with XP Pro
SP2.