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Word slow to open after retiring template server
After retiring a Server containing our Word Templates our Word document
take 5 - 10 minutes to open. I originally tried a script to change the template path, but this didn't work as I have discovered that the Path to the workgroup templates is via a mapped drive and is correctly pointing to the new server. I have verified this in the header of the document (opening it in notepad). Something else in each document is trying to access the old server. This can be verified by bring the old server back online. The documents open immediately. I can fix this by copying the contents of the documents into a new file and saving this over the old one. I know that I can try to hack the DNS & WINS to redirect the calls to the old server to the new one, but this isn't a fix, but rather a short term hack. We are currently using Office97 and moving to Office2003. Both versions experience the same issue. Has anyone any ideas to resolve this? |
#2
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Word slow to open after retiring template server
See http://support.microsoft.com/?kbid=830561 "Documents that
have attached templates take a long time to open in Word 2002 and in Word 2003". GeorgeJetson wrote: After retiring a Server containing our Word Templates our Word document take 5 - 10 minutes to open. I originally tried a script to change the template path, but this didn't work as I have discovered that the Path to the workgroup templates is via a mapped drive and is correctly pointing to the new server. I have verified this in the header of the document (opening it in notepad). Something else in each document is trying to access the old server. This can be verified by bring the old server back online. The documents open immediately. I can fix this by copying the contents of the documents into a new file and saving this over the old one. I know that I can try to hack the DNS & WINS to redirect the calls to the old server to the new one, but this isn't a fix, but rather a short term hack. We are currently using Office97 and moving to Office2003. Both versions experience the same issue. Has anyone any ideas to resolve this? |
#3
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Word slow to open after retiring template server
No, this relates to the Template related issue that I have eliminated.
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