If you have Adobe Acrobat 7 installed, it's possible changes to Normal.dot
are not being saved; see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm. But it also helps
to make sure that the keyboard language is set to English (UK).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Judie" wrote in message
...
Thanks, I found the white space and sorted that problem. But I have tried
changing paper size in printer drivers, and in page set up, but still
reverts
back to Letter.

"Suzanne S. Barnhill" wrote:

For the latter problem, see
http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm. For the former, in a
new
blank document, without making any other changes, change the paper size
in
Page Setup, then click Default... and answer yes.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Judie" wrote in message
...
All of a sudden my normal.dot template has changed the paper size from
A4
to
Letter. Also the top margin is set to 2.54 cm, but the cursor blinks
on
the
page right at the top.
Why? How can I reset my template to stay at A4 and have my cursor
blink
at
2.54 cm from the top edge of the paper?
Believe me I have tried recreating my template several times, but it
doesn't
save my changes.
At the risk of losing all my hair, in desperation, please can someone
help.
Thank You.