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#1
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Downloading resume template
When I attempt to download a resume template I get an error essage that says
my software *MS Office Home and Student) may be counterfeit. I follow the directions and the software is validated as genuine. However I am still unable to download the resume. Has anyone else had this problem? -- Tee |
#2
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Downloading resume template
I am having the exact same problem. I don't suppose you have found a solution?
Kate "Tee" wrote: When I attempt to download a resume template I get an error essage that says my software *MS Office Home and Student) may be counterfeit. I follow the directions and the software is validated as genuine. However I am still unable to download the resume. Has anyone else had this problem? -- Tee |
#3
Posted to microsoft.public.word.docmanagement
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Downloading resume template
That makes at least 3 of us. I went through the four steps on the MS support
site, including deleting some file hidden deep in the file system. Still get the same result. When I click on the "activate" button, message says product is already activated. When I go to validation site, it congratulates me "Validation succesful!" but when Word tries to connect to Office Online, it says the product installed on this computer is not genuine. Still looking for a solution. "Kate" wrote: I am having the exact same problem. I don't suppose you have found a solution? Kate "Tee" wrote: When I attempt to download a resume template I get an error essage that says my software *MS Office Home and Student) may be counterfeit. I follow the directions and the software is validated as genuine. However I am still unable to download the resume. Has anyone else had this problem? -- Tee |
#4
Posted to microsoft.public.word.docmanagement
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Downloading resume template
I finally just reinstalled using the discs and it seems to work fine now. Who
knows! "Ashley" wrote: That makes at least 3 of us. I went through the four steps on the MS support site, including deleting some file hidden deep in the file system. Still get the same result. When I click on the "activate" button, message says product is already activated. When I go to validation site, it congratulates me "Validation succesful!" but when Word tries to connect to Office Online, it says the product installed on this computer is not genuine. Still looking for a solution. "Kate" wrote: I am having the exact same problem. I don't suppose you have found a solution? Kate "Tee" wrote: When I attempt to download a resume template I get an error essage that says my software *MS Office Home and Student) may be counterfeit. I follow the directions and the software is validated as genuine. However I am still unable to download the resume. Has anyone else had this problem? -- Tee |
#5
Posted to microsoft.public.word.docmanagement
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Downloading resume template
I am having the same problem and the geek squad just installed a second round
of software and it is still screwing up. Does anyone have any suggestions?? Do not use Geek Squad...they are clueless. I paid them to install and they have not been able to get in running in 40 days. "Kate" wrote: I finally just reinstalled using the discs and it seems to work fine now. Who knows! "Ashley" wrote: That makes at least 3 of us. I went through the four steps on the MS support site, including deleting some file hidden deep in the file system. Still get the same result. When I click on the "activate" button, message says product is already activated. When I go to validation site, it congratulates me "Validation succesful!" but when Word tries to connect to Office Online, it says the product installed on this computer is not genuine. Still looking for a solution. "Kate" wrote: I am having the exact same problem. I don't suppose you have found a solution? Kate "Tee" wrote: When I attempt to download a resume template I get an error essage that says my software *MS Office Home and Student) may be counterfeit. I follow the directions and the software is validated as genuine. However I am still unable to download the resume. Has anyone else had this problem? -- Tee |
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