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Word 2007does not shut down correctly, and cannot edit document
Word 2007 was working fine on my Vista x64 machine until it started locking
upon closing word. Then when I tried to edit the document word does not react to my mouse clicks. Below is the error report from vista, any help would be greatly appreciated. Product Microsoft Office Word Problem Stopped working Date 7/20/2007 10:30 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 12.0.4518.1014 Application Timestamp: 45428028 Fault Module Name: mso.dll Fault Module Version: 12.0.6017.5000 Fault Module Timestamp: 461db01f Exception Code: c0000005 Exception Offset: 00039239 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Extra information about the problem LCID: 1033 Brand: Office12Crash skulcid: 1033 Bucket ID: 426382615 |
#2
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Word 2007does not shut down correctly, and cannot edit document
See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Brian Mullins wrote: Word 2007 was working fine on my Vista x64 machine until it started locking upon closing word. Then when I tried to edit the document word does not react to my mouse clicks. Below is the error report from vista, any help would be greatly appreciated. Product Microsoft Office Word Problem Stopped working Date 7/20/2007 10:30 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 12.0.4518.1014 Application Timestamp: 45428028 Fault Module Name: mso.dll Fault Module Version: 12.0.6017.5000 Fault Module Timestamp: 461db01f Exception Code: c0000005 Exception Offset: 00039239 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Extra information about the problem LCID: 1033 Brand: Office12Crash skulcid: 1033 Bucket ID: 426382615 |
#3
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Word 2007does not shut down correctly, and cannot edit documen
Ok the solution the worked was to delete the data registry key for word.
Thanks for your help. "Graham Mayor" wrote: See http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Brian Mullins wrote: Word 2007 was working fine on my Vista x64 machine until it started locking upon closing word. Then when I tried to edit the document word does not react to my mouse clicks. Below is the error report from vista, any help would be greatly appreciated. Product Microsoft Office Word Problem Stopped working Date 7/20/2007 10:30 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 12.0.4518.1014 Application Timestamp: 45428028 Fault Module Name: mso.dll Fault Module Version: 12.0.6017.5000 Fault Module Timestamp: 461db01f Exception Code: c0000005 Exception Offset: 00039239 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Extra information about the problem LCID: 1033 Brand: Office12Crash skulcid: 1033 Bucket ID: 426382615 |
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