Issue: When I create a new document and when in normal, or print, or web
view, the page area displayed is only the content area, excluding my header,
footer, and margin areas.

I know that headers and footers must be viewed to enter text. That is not
the issue. The very top of my page is actually the bottom of my header, and
the insertion point is placed a pixel location 0,0. With or without text in
the header, the header area is simply not shown. The same for the footer.

If I 'view' headers and footers, make no changes, and close the view, the
header & footer areas are now displayed and my insertion point is located 1"
below the top border and 1" from the left border as it should be based on the
page setup.

This is not a page setup issue. I can increase margins all the way around
to whatever I want. Still, the area displayed in normal or print view is
only the body area excluding margins.

I have deleted normal.dot completely with no difference. I have uninstalled
MS Office completely and re-installed with no difference.

Any suggestions?