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Troublesome toolbar ...
Hi folks,
A really frustrating problem here. I have developed a template that has its own floating toolbar (the main content being a number of AutoText entries applicable to the template). I have sent the template to a number of users for testing. Some of the users have reported that there is NO TOOLBAR!! In case this is attributed to network restrictions (or such like) I then created a document from the template and sent that. One user got the document *with* the toolbar ... another didn't. One tester who created a document from the original template (but who didn't have the toolbar) sent me a document she had created based on the template. Lo and behold ... the toolbar! There it was ... large as life. So, given the detailed explanation above, what (pray) can be the reason for users not having access to the toolbar. Even my suggestion to go looking for it (View, Toolbars ...) didn't reveal its presence. I have developed the template in Word XP, the users with the problem have Word XP. I'm at a total loss ... Thanks for any hint of a resolution! Sharon M. |
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