[frustrated127]

I've replaced an empty cyan ink cartridge. The computer message continually
reads that it's empty and will not allowed me to print in color. I've
rebooted, but that's all that I know how to do. Any suggestions?

[Suzanne S. Barnhill]

Nothing to do with Word. Contact the printer manufacturer or find a support
forum for your printer model.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"frustrated127" wrote in message
...
I've replaced an empty cyan ink cartridge. The computer message
continually
reads that it's empty and will not allowed me to print in color. I've
rebooted, but that's all that I know how to do. Any suggestions?

[grammatim[_2_]]

Contact your printer manufacturer's tech support -- not a Word
question. It's entirely possible that the replacement cartridge is
defective.

On Jul 19, 11:19 am, frustrated127
wrote:
I've replaced an empty cyan ink cartridge. The computer message continually
reads that it's empty and will not allowed me to print in color. I've
rebooted, but that's all that I know how to do. Any suggestions?

[Graham Mayor]

If it is not a duff cartridge, it could simply need re-seating. Take it out
and put it back again.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



frustrated127 wrote:
I've replaced an empty cyan ink cartridge. The computer message
continually reads that it's empty and will not allowed me to print in
color. I've rebooted, but that's all that I know how to do. Any
suggestions?