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JoAnn Paules JoAnn Paules is offline
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Posts: 4,241
Default word and Adobe Acrobat

Word 2000 will not be patched. That's a done deal. Since it was released,
there has been Word 2002, 2003, and now 2007. Ditto for Acrobat. You're
several versions behind there too.

Have you sent this document to anyone else and asked them to see if they get
the same error?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Frankie" wrote in message
...
I use word 2000 to write my catalog and then convert it to a PDF file using
Adobe Acrobat 5.0
I have done this successfully for over 6 years, without ever having a
problem! All of sudden, word docs can not be converted. Adobe reports the
word doc is corrupt.

I sent the error report to Microsoft and they say office 2000 is causing
the
problem and to correct it I should upgrade to office 2007 because it is
supported and office 2000 is not.

They do not say the problem will be eliminated if I upgrade to office
2007,
just that I will then be eligible for support with the problem. The
program
was running fine with no problems. Somehow a Microsoft download caused
this
problem.

I cant afford to buy office 2007 just to let Microsoft try to help
correct
a problem they caused.

Any help would be greatly appreciated.

Frankie

--
I need all the help I can get, and truly do appreciate it.



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Frankie Frankie is offline
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Posts: 10
Default word and Adobe Acrobat

Thanks for this.

I know Word 2000 will not be patched. If I upgrade to 2007 my Adobe won't
work. But what if I just upgrade to 2003?

Have not yet sent the doc to anyone to see if they have the same problem
but have it on a floppy and will do so. But what if it works fine for them?

That would just mean they have not downloaded something that I did. If they
do have the same problem I guess it would mean the word doc somehow has been
corrupted. But how wouold I fix it?

I need all the help I can get, and truly do appreciate it.

Frankie


"JoAnn Paules" wrote:

Word 2000 will not be patched. That's a done deal. Since it was released,
there has been Word 2002, 2003, and now 2007. Ditto for Acrobat. You're
several versions behind there too.

Have you sent this document to anyone else and asked them to see if they get
the same error?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Frankie" wrote in message
...
I use word 2000 to write my catalog and then convert it to a PDF file using
Adobe Acrobat 5.0
I have done this successfully for over 6 years, without ever having a
problem! All of sudden, word docs can not be converted. Adobe reports the
word doc is corrupt.

I sent the error report to Microsoft and they say office 2000 is causing
the
problem and to correct it I should upgrade to office 2007 because it is
supported and office 2000 is not.

They do not say the problem will be eliminated if I upgrade to office
2007,
just that I will then be eligible for support with the problem. The
program
was running fine with no problems. Somehow a Microsoft download caused
this
problem.

I cant afford to buy office 2007 just to let Microsoft try to help
correct
a problem they caused.

Any help would be greatly appreciated.

Frankie

--
I need all the help I can get, and truly do appreciate it.



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