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#1
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Word Hangs after latest MS Update Download
Hi guys
I downloaded the latest updates yesterday (12 April) after a notification message. I noticed one of them was related to Office products. Since switching on the PC today I cannot open any files in Word or save any documents: it just hangs and stops responding. Any advice? Looking at some of the other messages, is there a glitch in the latest updates? regards. Gra |
#2
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Word Hangs after latest MS Update Download
Version of Word?
I have Word 2003 on my system with the latest update (which was released some time ago, not yesterday). The last Word 2003 update was released in February according to the website. Have you tried the various steps / strategies set out at http://word.mvps.org/FAQs/AppErrors/...eningWord.htm? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gra" wrote in message ... Hi guys I downloaded the latest updates yesterday (12 April) after a notification message. I noticed one of them was related to Office products. Since switching on the PC today I cannot open any files in Word or save any documents: it just hangs and stops responding. Any advice? Looking at some of the other messages, is there a glitch in the latest updates? regards. Gra |
#3
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Word Hangs after latest MS Update Download
It's a bug in this fix to fix a bug in Explorer:
http://www.microsoft.com/technet/sec.../ms06-015.mspx You can remove it from Add/Remove Programs, where it shows as "Security Update for Windows XP (KB908531)". Make sure the "show updates" box at the top is ticked or you won't see hotfixes in the list. "Charles Kenyon" wrote: Version of Word? I have Word 2003 on my system with the latest update (which was released some time ago, not yesterday). The last Word 2003 update was released in February according to the website. Have you tried the various steps / strategies set out at http://word.mvps.org/FAQs/AppErrors/...eningWord.htm? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gra" wrote in message ... Hi guys I downloaded the latest updates yesterday (12 April) after a notification message. I noticed one of them was related to Office products. Since switching on the PC today I cannot open any files in Word or save any documents: it just hangs and stops responding. Any advice? Looking at some of the other messages, is there a glitch in the latest updates? regards. Gra |
#4
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Word Hangs after latest MS Update Download
Thank you both for your advice - it's Word 2002. I'll do the uninstall (to
get rid of the bug, fixing the other bug). Regards. Gra "BMC" wrote: It's a bug in this fix to fix a bug in Explorer: http://www.microsoft.com/technet/sec.../ms06-015.mspx You can remove it from Add/Remove Programs, where it shows as "Security Update for Windows XP (KB908531)". Make sure the "show updates" box at the top is ticked or you won't see hotfixes in the list. "Charles Kenyon" wrote: Version of Word? I have Word 2003 on my system with the latest update (which was released some time ago, not yesterday). The last Word 2003 update was released in February according to the website. Have you tried the various steps / strategies set out at http://word.mvps.org/FAQs/AppErrors/...eningWord.htm? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gra" wrote in message ... Hi guys I downloaded the latest updates yesterday (12 April) after a notification message. I noticed one of them was related to Office products. Since switching on the PC today I cannot open any files in Word or save any documents: it just hangs and stops responding. Any advice? Looking at some of the other messages, is there a glitch in the latest updates? regards. Gra |
#5
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Word Hangs after latest MS Update Download
check to see if HP share to web componenet is also installed
(Hpgs2wnd.exe) as there is a MS article highlighting this issue with MS 06-015 update. http://support.microsoft.com/kb/918165 you can apply a reg hack to fix or opt to wait for MS to release revised version of MS06-015. Reg hack worked for me. AK |
#6
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Word Hangs after latest MS Update Download
And the revised version will be available Tuesday, April 25.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. wrote in message oups.com... check to see if HP share to web componenet is also installed (Hpgs2wnd.exe) as there is a MS article highlighting this issue with MS 06-015 update. http://support.microsoft.com/kb/918165 you can apply a reg hack to fix or opt to wait for MS to release revised version of MS06-015. Reg hack worked for me. AK |
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