[Suzanne S. Barnhill]

You should not be trying to save a page as Normal.dot. As the article surely
explains, you cannot create a Normal.dot; you have to let Word do it. When
you rename or delete the existing Normal.dot, Word will create a new one
with the default factory settings. This *is* the way to revert to the
original settings, and it's not *that* difficult.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"jtimleck" wrote in message
...
Hi,

I've somehow fubared my normal.dot template - it shows custom size paper
(7.25 x 9" - and I didn't enter that btw) but under page sizes it shows
8.5 x
11".

I've followed the usual steps to restore the normal.dot template (found
it,
deleted it and then *tried* to make a new one and install at the path
location for templates (per the ToolsOptionsFile Locations

http://www.word.mvps.org/FAQs/AppErr...ocNotBlank.htm

Problem is that the page I am saving AS normal.dot has all the wrong
settings - I *cannot* change the paper size, so all I do is replace the
bad
with a new bad template.

What I'm wonder, because this is a multi-user computer is whether or not
there has been an *admin* template that someone created by accident that
is
overriding my template - problem with this thought is that *other* users
on
the computer don't have this problem.

Thoughts? It's exasperating as "heck" since ALL my documents, no matter
who
wrote them, open in the *wrong* paper format ARGH!!!

Suggestion: MS should make it EASY to just "revert" to original settings.